Veterinary Client Service Representative/ Rehabilitation Assistant Float - Part Time
About The Position
Do you thrive in customer service roles and enjoy working with both people and animals? We are seeking a professional and motivated Client Service Representative to join our veterinary rehabilitation team. This position offers the opportunity to make a meaningful impact by supporting clients and their pets throughout their care journey. Why Work With Us? At our practice, client service plays a vital role in the care we provide. As the first point of contact, you’ll help build trust and foster long-term relationships with our clients. Our team is passionate about providing the best care possible, and we’re looking for someone equally dedicated to excellence. If you enjoy a professional environment where you can grow, learn, and make a difference, this is the role for you.
Requirements
- At least one year of experience in a customer service or administrative role.
- Strong verbal and written communication skills.
- Excellent multitasking and organizational abilities.
- Proficiency in Microsoft Office; experience with practice management software preferred.
- Ability to work effectively in a fast-paced environment.
Nice To Haves
- A genuine interest in animal care and client service.
- Positive attitude and a collaborative approach to teamwork.
- Problem-solving skills and the ability to adapt to changing situations.
- Attention to detail and a professional, courteous demeanor.
- Reliable, with a strong commitment to punctuality and attendance.
Responsibilities
- Greet clients and pets by name and provide a welcoming front desk experience.
- Manage schedules, resolve booking conflicts, and confirm appointments.
- Maintain accurate and organized patient records within our practice management software.
- Assist with client inquiries about services, prescriptions, and billing.
- Process payments, prepare invoices, and follow up on overdue accounts.
- Ensure client-facing areas are clean, organized, and well-maintained.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
- Vision insurance
- Wellness resources
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
