Veterinary Client Service Rep - Noah's Place Animal Medical Center
About The Position
VCA Noah's Place Animal Medical Center is seeking a experienced Client Service Representative to join the team at our AAHA-accredited animal hospital in St. Petersburg, FL! We are well-established in our community, providing quality veterinary medical services and compassionate care to our patients and clients in Pinellas County since 1997. Check out a quick video about our hospital here: https://vimeo.com/558267157/5dc32284c0 Why Join the VCA Family We are passionate about supporting our teams and are committed to your continuing education and personal career development. At VCA Animal Hospitals, we are committed to equity, inclusion, and diversity and strive to be a place where a talented mix of people want to come, stay, and do their best work. We support a work environment where you can focus on your career, happiness, and the clients and patients you serve.
Responsibilities
- Greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
- Scheduling and confirming appointments.
- Placing outbound calls for follow-ups and reaching out to prospective clients.
- Presenting and explaining fees, processing payments.
- Recommending, selecting, and obtaining products and services, including prescriptions.
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
- Managing medical records, charts, reports and correspondence.
- Hospital maintenance (including removal of pet 'accidents') and ensuring that facility is neat and clean at all times—both inside and outside.
- creating and maintaining a positive, low-stress atmosphere for our clients and patients.
- win the confidence of every pet parent—by delivering an outstanding client experience—so we can provide exceptional care to every patient.
Benefits
- Access to the people and resources of a large veterinary community
- Growth & advancement opportunities
- Medical, dental & vision insurance
- Employer-paid short-term disability insurance, employer paid life insurance
- Paid vacation, sick time, holidays
- Paid parental leave
- 401(k) with matching
- Generous hospital discounts, product discounts
- Free mental health and self care resources
- Tuition support and scholarships for veterinary technology and other programs
- Opportunities to give back through strong Shelter partnerships and VCA Charities
- competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
