Veterinary Assistant

Banfield Pet HospitalFrisco, TX
Onsite

About The Position

The Veterinary Assistant is a key member of the hospital team at Banfield Pet Hospital, responsible for supporting and assisting veterinarians and veterinary technicians. This role ensures the safety of pets, clients, and other associates, and contributes to the continuity of quality veterinary care. Key aspects include advocating for pets, educating clients on pet health, and providing professional, efficient, and exceptional service to ensure client and pet comfort. Veterinary Assistants utilize their technical skills daily, adhering to state practice acts and NAVTA guidelines, to help maintain patient flow, communicate with the veterinary team, and perform procedures that do not require veterinarian or vet tech assistance. They are also responsible for upholding hospital standards for safety and cleanliness in treatment areas, exam rooms, and labs, educating clients about Optimum Wellness Plans® and preventive care, and mentoring other hospital team members. Banfield supports professional growth through performance development plans, relevant learning opportunities, and networking events.

Requirements

  • Dedicated to their work
  • Have a positive attitude
  • Use our Five Principles -- Quality, Responsibility, Mutuality, Efficiency and Freedom – as their guide
  • Action Oriented
  • Customer Focused
  • Good Listeners
  • Effective Communicators
  • Must be able to perform all required skills of NAVTA-approved veterinary assistant programs at a level that aids in the efficiency of the practice

Nice To Haves

  • Certificate of completion from a NAVTA-approved veterinary assistant program or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities
  • High school diploma or equivalent

Responsibilities

  • Support and assist the veterinarians and veterinary technicians
  • Ensure the safety of pets, clients and other associates
  • Ensure the continuity of quality veterinary care
  • Advocate for pets
  • Educate clients on all aspects of pet health
  • Provide professional, efficient and exceptional service at all times
  • Make sure that clients and pets are comfortable in the hospital
  • Use technical skills on a daily basis, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties
  • Help maintain the flow of patients
  • Communicate with the veterinarian and vet techs
  • Carry out or set up procedures that do not require veterinarian or vet tech assistance
  • Adhere to hospital standards that keep pets safe, and the treatment areas, exam rooms and labs clean and organized
  • Educate clients about our Optimum Wellness Plans® and the importance of preventive care
  • Mentor other members of the hospital team
  • Offer skills to your community

Benefits

  • 401(k) participation
  • Paid time off
  • Optimum Wellness Plans for your pets
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • Performance development plans designed to help you reach your established careers goals
  • Relevant learning opportunities
  • Networking events
  • Ways to offer your skills to your community
  • Comprehensive Medical, Dental, and Vision Insurance
  • Generous Retirement Plans (401(k) and Roth) with company match
  • Best-in-Class Student Debt Relief Program (for Full-Time DVMs)
  • Paid Time Off and Holidays
  • Top-Tier Mental Health and Wellbeing Resources (including free coaching and counseling sessions)
  • Associate Life Insurance (company-paid) & Supplemental Life Insurance
  • Company-Paid Short- and Long-Term Disability
  • Flexible Spending Accounts (FSA)
  • Health Savings Account (HSA)
  • Paid Parental Leave (for both birth and adoption)
  • Continuing Education Allowance (for Eligible Positions)
  • Back-Up Child and Elder Care & Family Support Resources
  • Fertility and Family Building Support
  • Digital Exercise Therapy
  • Voluntary Protection Benefits (for hospital stays, critical illness, and accidents)
  • Legal Plan
  • Identity Protection
  • Commuter Benefits
  • Three Free Optimum Wellness Plans for Pets
  • Exclusive Discounts

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

101-250 employees

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