Veterinary Assistant

Banfield Pet Hospital•Mcalisterville, PA

1d•Onsite

About The Position

The Veterinary Assistant supports the veterinarians and veterinary technicians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment. Banfield is a community of caring people marked by a diversity of thought, background and approach. Together, we’re bonded by a commitment to our purpose: A BETTER WORLD FOR PETS. Our pledge is to create an inclusive environment where associates can be themselves, so that we can find value in our differences. And we know that’s best achieved by upholding the health and well-being of our associates.

Requirements

Certificate of completion from a NAVTA approved Veterinary Assistant program, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.
Must be able to perform all required skills of NAVTA approved veterinary assistant programs at a level in which to aid in the efficiency of the practice.
Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
One year related experience required.
Ability to work at a computer for long periods of time.
Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.).
Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
Requires sufficient ambulatory skills in order to perform duties while at hospital.
Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate equipment.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Initiative – shows willingness and aptitude to take appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospital. Exhibits honesty, discretion, and sound judgment.
Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned.
Independence – Able and willing to perform tasks and duties without supervision as appropriate.
Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
Leadership Action Oriented Customer Focus Listening Peer Relationships Personal Learning Functional Ensure medical quality Effective communication Drive for results Functional Skills Priority Setting

Nice To Haves

High School Diploma or equivalent preferred.
Customer service preferred.

Responsibilities

Live and exemplify the Five Principles of Mars, Inc. within self and team.
Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize the veterinarian's and veterinary technician’s productivity.
Communicate with veterinarian, veterinary technicians and all other associates to maintain the flow of patients.
Provide professional, efficient and exceptional service at all times. This includes performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets as allowed in the state practice acts.
Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues.
Obtain relevant information and history from clients and maintain proper and complete medical charts.
Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.
Assist with surgery as applicable.
Utilize technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties.
Mentor other paraprofessionals in the hospital.
Other job duties as assigned.

Benefits

Comprehensive Medical, Dental, and Vision Insurance
Generous Retirement Plans (401(k) and Roth)
Generous company match to help you build a secure financial future
Best-in-Class Student Debt Relief Program (for Full-Time DVMs)
Paid Time Off and Holidays
Top-Tier Mental Health and Wellbeing Resources (including free coaching and counseling sessions)
Associate Life Insurance (company-paid)
Supplemental Life Insurance
Company-Paid Short- and Long-Term Disability
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Paid Parental Leave (for both birth and adoption)
Continuing Education Allowance (for Eligible Positions)
Back-Up Child and Elder Care & Family Support Resources
Fertility and Family Building Support
Digital Exercise Therapy
Voluntary Protection Benefits (coverage for hospital stays, critical illness, and accidents)
Legal Plan
Identity Protection
Commuter Benefits
Three Free Optimum Wellness Plans for Pets
Exclusive Discounts on products and services