Veterinary Assistant
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About The Position
As a Veterinary Assistant at Banfield, you will exemplify the Five Principles of Mars, Inc. within yourself and your team. Your role will involve acting as the extra eyes, ears, and hands for the veterinarian and veterinary technician to ensure the best quality pet care and to maximize their productivity. You will communicate effectively with the veterinarian, veterinary technicians, and all other associates to maintain the flow of patients. Providing professional, efficient, and exceptional service at all times is crucial. This includes performing or preparing procedures that do not require veterinarian or veterinary technician assistance, completing preparatory work for other procedures, ensuring that clients and pets are comfortable in the hospital, and monitoring hospitalized or surgical pets as allowed in the state practice acts. You will also educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services, and other issues. Additionally, you will obtain relevant information and history from clients and maintain proper and complete medical charts. Ensuring the safety of pets, clients, and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile, and organized treatment areas, exam rooms, and labs is essential. You may assist with surgery as applicable and utilize your technical skills to the fullest, within state practice acts and as outlined in the NAVTA guidelines for veterinary assistant skills and duties. Mentoring other paraprofessionals in the hospital and performing other job duties as assigned will also be part of your responsibilities.
