Veterinary Assistant/Veterinary Receptionist
About The Position
Port Cities Animal Hospital is Hiring a Veterinary Assistant/Client Care Specialist! Position Details Role: Hybrid Veterinary Assistant/Client Care Specialist Status: Full-time Salary: Negotiable and based on experience Schedule: Four-day workweeks, weekends off Port Cities Animal Hospital is seeking a full-time Veterinary Assistant/Client Care Specialist to join our compassionate, fast-paced team. This hybrid position will split time between hands-on patient care and front desk client service, making it ideal for someone who enjoys variety, teamwork, and working closely with both pets and people. We are a high-quality, full-service animal hospital, dedicated to providing excellent medical care and outstanding client experiences.
Requirements
- Excellent customer service and communication skills
- Compassion, empathy, and a positive team-oriented attitude
- Ability to multi-task and stay organized in a fast-paced environment
- Strong attention to detail
Responsibilities
- Feeding and helping care for hospitalized patients
- Rooming appointments and obtaining patient weights
- Cleaning cages, kennels, exam rooms, treatment areas, and surgical suites, as well as some general janitorial duties
- Sterilizing equipment and maintaining a clean, organized clinical environment
- Assisting Veterinarians and CVTs (as needed) during exams, vaccinations, lab work, and radiographs
- Record patient vitals and documentation as needed
- Stock exam rooms and treatment areas
- Manage multiple phone lines and schedule appointments
- Check voicemail and email, and relay requests to CVTs and DVMs
- Process payments and maintain accurate client records
- Assist with pulling, organizing, and filing medical records
- Maintain a clean, welcoming reception area, including completing some light janitorial duties
- Help coordinate communication between doctors, technicians, and clients
- Assist fellow CCS team members as needed
Benefits
- A flexible approach to compensation that will reflect your skillset and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral bonus program
- Health Insurance, including medical, dental, and vision (full-time only)
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
