Veterinary Assistant/Veterinary Receptionist

Redwood Animal Hospital•Castro Valley, CA

20h•$18 - $24

About The Position

Redwood Animal Hospital is Hiring! At Redwood Animal Hospital, we are passionate about the care we provide to our patients and clients. Our goal is to provide the highest-quality care throughout our patients' lives and to establish a lasting bond between our clients and our fantastic staff of compassionate, qualified veterinary professionals. When you join our family, you will help create healthier lives for countless pets and their families.Here, you can enjoy a meaningful career in a fun but professional team-oriented atmosphere. We value the personal and professional growth of all staff members. If you thrive in a fast-paced environment, strive to never stop learning, and have a fiery passion for vet medicine, Redwood Animal Hospital may be the place for you! Why You'll Love it Here Consistent scheduling with no nights or weekend hours Team-first culture that’s supportive, fun, and big on growth Leadership that listens and invests in your development Mentorship, continuing education, and real career pathways

Requirements

Safe and effective patient handling and restraint
Knowledge of preventative care and vaccines
Competency in emergency and surgical care - including IV catheter placement
Experience obtaining diagnostics- including radiographs, phlebotomy, and sample collection, and
in-house lab work
Two years of experience

Responsibilities

Obtain thorough histories, vitals, and patient assessments.
Assist veterinarians during exams, treatments, and procedures.
Review treatment plans confidently and clearly with pet parents.
Accurately document patient care and treatments in the medical record.
Educate clients with compassion, clarity, and confidence.
Answer phones, route calls appropriately, and respond to voicemails promptly
Check patients in/out and ensure accurate client and patient information
Collect payments, process invoices, and Redwood Animal Hospital review estimates with clients
Handle client concerns with empathy and professionalism, escalating when needed
Make outbound calls/texts/emails to confirm appointments and follow up on care

Benefits

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts
Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, state license & VTNE fee reimbursement, and uniform allowance
Lifestyle Perks You’ll Appreciate: Six paid holidays and an Employee Assistance Program
Financial Benefits
A flexible approach to compensation that reflects your skill set and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Wellness Benefits
Health insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
Up to three weeks of full pay for the birth or adoption of a child (full-time only; after one year of service)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Workplace Benefits
Quarterly Team Rewards Bonus Program
State license reimbursement
VTNE exam fee reimbursement
Professional development opportunities
Continuing education allowance
Uniform allowance
Lifestyle Benefits
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program