Veterinary Assistant/Receptionist

Vetcor•Burlington, CT

About The Position

Burlington Veterinary Clinic is Hiring a Veterinary Assistant! Position Details Role: Veterinary Assistant/Receptionist Status: Full-time Salary: Negotiable and based on experience Schedule: Shifts are typically 7:30 am - 6:30 pm unless Wednesday/Friday 7:30 am - 4:30 pm Benefits Highlights Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, state license & VTNE fee reimbursement, and uniform allowance Lifestyle Perks You’ll Appreciate: Six paid holidays and an Employee Assistance Program Burlington Veterinary Center is now accepting applications for an experienced Veterinary Assistant / Receptionist to join our team. We are looking for energetic, friendly individuals who are interested in developing their career in veterinary medicine and client service. BVC is a progressive, growing hospital and we pride ourselves on our care, medicine, teamwork, and client experience. Applicants must have strong communication skills, computer proficiency, and the ability to multitask in a fast-paced environment. This position will float between reception and clinical areas of the hospital, including assisting with wellness and sick appointments, obtaining histories, animal restraint, preparing exam rooms, and supporting doctors and technicians as needed. Front desk responsibilities include answering phones, scheduling appointments, checking clients in and out, handling payments, and providing exceptional client service. Client communication and customer service experience are an absolute must. Applicants with prior veterinary assistant or reception experience are preferred. Skills including but not limited to patient handling, basic laboratory support, hospital cleanliness, and compassionate care for all patients are highly valued. Strong teaching and communication skills are important, as you will help educate clients, answer questions, and support the medical team in delivering high-quality care. You will play a key role in maintaining a smooth workflow and positive experience for both clients and patients. Applicants must be team-motivated, dependable, quick learners, self-starters, and able to pay strong attention to detail. We are looking for individuals who enjoy learning, growing, and being part of a collaborative team. If you want to work in a supportive environment, make a difference for pets and their families, and enjoy coming to work each day, this position may be right for you. The emotional and physical well-being of our employees is important to us. We offer competitive compensation and benefits including: Financial Benefits A flexible approach to compensation that reflects your skill set and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) Up to three weeks of full pay for the birth or adoption of a child (full-time only; after one year of service) Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program State license reimbursement VTNE exam fee reimbursement Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program Join Our Team! Think you're the veterinary assistant we're looking for? Apply today! Diversity, equity, and inclusion are core values at Burlington Veterinary Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Requirements

strong communication skills
computer proficiency
ability to multitask in a fast-paced environment
Client communication and customer service experience
team-motivated
dependable
quick learners
self-starters
able to pay strong attention to detail

Nice To Haves

prior veterinary assistant or reception experience
patient handling
basic laboratory support
hospital cleanliness
compassionate care for all patients
Strong teaching and communication skills

Responsibilities

assisting with wellness and sick appointments
obtaining histories
animal restraint
preparing exam rooms
supporting doctors and technicians as needed
answering phones
scheduling appointments
checking clients in and out
handling payments
providing exceptional client service
educate clients
answer questions
support the medical team in delivering high-quality care
maintaining a smooth workflow and positive experience for both clients and patients

Benefits

Competitive pay
401(k) matching
tuition support
referral bonuses
Comprehensive medical, dental, and vision coverage with supplemental options
up to three weeks of paid parental leave
generous PTO
employee discounts
Quarterly team bonuses
continuing education allowance
state license & VTNE fee reimbursement
uniform allowance
Six paid holidays
Employee Assistance Program
Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Health insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
Up to three weeks of full pay for the birth or adoption of a child (full-time only; after one year of service)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Quarterly Team Rewards Bonus Program
State license reimbursement
VTNE exam fee reimbursement
Professional development opportunities
Continuing education allowance
Uniform allowance
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program