Veterinary Assistant plus

VCA Animal Hospital • Morris Plains, NJ

71d • $17 - $23 • Hybrid

About The Position

VCA Morris Plains Animal Hospital is looking for a dedicated and dynamic veterinary professional to join our one-of-a-kind team in a cross-trained hybrid role-combining the hands-on care of a Veterinary Assistant with the essential client-facing responsibilities of a Client Service Representative. If you're eager to be part of a supportive, fast-paced hospital environment where no two days are the same-and your full skill set is appreciated and utilized-we'd love to meet you!

Responsibilities

• Providing compassionate care for patients in all interactions.
• Preparing and verifying dispensed medications and in hospital administration.
• Collecting and processing lab samples.
• Performing venipuncture and placing IV catheters (advanced skill).
• Conducting hands-free radiography (with sedation if required).
• Preparing and administering vaccines and subcutaneous fluids.
• Assisting surgical staff with surgical and dental procedure preparation, practice, recovery and clean up.
• Maintaining accurate and detailed medical records through EMR systems.
• Performing basic hospital maintenance including but not limited to: laundry, cleaning, restocking and organizing.
• Client education and care through all phases of the client journey.
• Communicating with pet owners with professionalism and empathy.
• Greeting visitors, answering telephones, and guiding clients and pets to exam rooms.
• Scheduling and confirming appointments.
• Placing follow-up calls and reaching out to prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and dispensing products and services, including prescriptions.
• Answering client questions regarding hospital services and general pet care (e.g., heartworm prevention, flea/tick control, housebreaking).
• Managing medical records, charts, reports, and correspondence.
• Maintaining hospital cleanliness and sanitation at all times, including removal of animal waste, to ensure a neat and welcoming environment both inside and outside the facility.

Benefits

• Access to the people and financial resources of a large veterinary community.
• Growth & leadership opportunities.
• Career development programs.
• Veterinary Technology degree tuition support and scholarships.
• Veterinary Technician license reimbursement.
• Medical, dental & vision insurance.
• Generous hospital discounts and product discounts.
• Employer-paid life, long- and short-term disability insurance.
• Paid vacation and sick time.
• Paid parental leave.
• 401(k).
• Free mental health resources and wellness subscriptions (Headspace).
• Referral bonuses.
• Competitive wage.
• Opportunities to give back through strong Shelter partnerships and VCA Charities.
• Full-time and Part-time positions available.

What This Job Offers

• Industry: Professional, Scientific, and Technical Services