Veterinary Assistant/Client Service Representative - Park Ridge Animal Hospital

Encore Vet Group • Park Ridge, NJ

108d • $19 - $22

About The Position

Park Ridge Animal Hospital is seeking a compassionate, skilled Veterinary Assistant/Client Service Representative to join our Full-Time dedicated team in Park Ridge Animal Hospital. We’re a full-service animal hospital founded in 1966 and proudly known for delivering exceptional care, from wellness visits and surgery to laser therapy and ultrasounds, with heart and integrity. As a Veterinary Assistant, you’ll be part of a supportive, close-knit team that believes in doing what’s right for pets, their people, and each other. If you’re motivated, dependable, and thrive in a fast-paced environment, we want to meet you!

Requirements

• Compassionate and skilled in veterinary care.
• Ability to multitask and thrive in a fast-paced environment.
• Strong communication skills and ability to build trust with clients.
• Organized and detail-oriented with good record-keeping skills.
• Tech-savvy and able to use veterinary software.

Nice To Haves

• Experience in a veterinary setting is preferred but not required.
• Interest in continued education and professional development.

Responsibilities

• Assisting with patient care, including prepping for exams and surgeries, restraining patients, and monitoring recovery.
• Supporting diagnostics by collecting and processing blood, urine, and fecal samples.
• Administering medications and treatments as directed by veterinarians.
• Cleaning and sterilizing surgical tools, exam rooms, and kennels to maintain a safe, sanitary environment.
• Educating pet parents on medications, treatment plans, and follow-up care.
• Greeting clients in person and on the phone, scheduling appointments, and ensuring smooth daily operations.
• Maintaining accurate medical and client records using veterinary software.
• Explaining services, procedures, and payment options clearly and compassionately.
• Acting as a communication bridge between the front desk and medical team to support seamless care delivery.
• Creating a calm, welcoming experience for pets and their people from check-in to checkout.

Benefits

• Competitive pay: $19–$22/hour, based on experience.
• Medical, dental, vision, and life insurance (some plans include free outpatient mental health care).
• Generous CE allowance + paid CE time.
• Uniform allowance.
• Pet care discounts for your personal pets.
• PTO, floating holidays, parental leave, and military leave.
• A robust Employee Assistance Program (from finances to wellness and everything in between).
• Access to Encore Vet Group’s library of training, CE, and career development resources.
• A 401(k) with up to 5% company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees