Veterans Service Officer Assistant (CVSO)

Davison County•Mitchell, SD

8d•$20 - $23

About The Position

Davison County is seeking a motivated, professional, and detail-oriented Part-Time County Veterans Service Officer (CVSO) Assistant to support veterans and their dependents in accessing federal, state, and local veterans’ benefits. This position provides administrative, outreach, and communication support to the CVSO and serves as an important point of contact for veterans seeking assistance.

Requirements

High school diploma or equivalent
Strong organizational, communication, and customer service skills
Basic computer skills, including familiarity with Microsoft Office (Word, Outlook, Excel)
Ability to handle confidential information with discretion
Ability to work independently and as part of a team

Nice To Haves

Administrative or clerical experience
Experience working with veterans, public service, or within a government office
Familiarity with professional use of social media platforms (e.g., Facebook)
Knowledge of VA benefits and claims processes (training provided)
Veteran or military family member status (preferred but not required)

Responsibilities

Assist veterans and their dependents with intake, documentation, and scheduling related to VA and state veterans’ benefits
Provide general information regarding VA compensation, pension, healthcare, education, burial, and other veterans’ benefits
Prepare, review, and maintain confidential case files and records
Answer phones, respond to emails, and assist walk-in clients in a professional and courteous manner
Manage DAV transportation van scheduling and related tasks
Coordinate appointments, meetings, and outreach events
Perform data entry and maintain accurate records in VA and county systems
Assist the CVSO with correspondence, reports, and general administrative duties
Manage and update the Veterans Service Office’s social media and outreach communications, including: Posting office hours, closures, events, and benefit updates Assisting with the creation of basic flyers, graphics, and announcements Responding to general inquiries as directed (no claims advice provided via social media)
Maintain compliance with confidentiality, privacy, and county policies
Perform other duties as assigned