Veterans Outreach Case Manager (913)

BAKERRIPLEY • Houston, TX

4d

About The Position

Case Manager participates in outreach activities to ensure targeted clients are found, enrolled and provided case management services in a timely manner. Participates in the on-call schedule collaborating with outreach teams as necessary to meet clients and program's needs. Assesses the needs of Veterans households to develop and implement a service/Housing Stability plan that is based on the needs assessment. Identifies Veteran's housing and emergency needs, making the appropriate connections to housing programs and other supportive services.

Requirements

• Ability to develop Excel spreadsheets using formulas
• Ability to write clear and accurate correspondence and reports
• Ability to effectively present information and respond to questions both orally and in writing in a manner that is understandable to others
• Ability to calculate figures and amounts
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Excellent interpersonal skills and successful experience working in teams
• COMPUTER PROFICIENCY: Intermediate experience with Microsoft Word, Excel and Outlook
• DL NUMBER - Driver License, Valid and in State and insurance

Nice To Haves

• Bachelor's Degree in Social Work, Psychology, Education Sociology or related field
• Minimum of 2 years of social services experience preferred and Case Management experience is preferred

Responsibilities

• Conducts outreach activities in known city areas in accordance with program’s weekly/monthly outreach schedule
• Distributes outreach materials to homeless individuals and potential SSVF clients and participates in local Veteran-related outreach events such as conferences, job fairs, Stand Down, etc.
• Provides case management services verifying that clients receiving direct assistance are qualified based on all required documentation
• Maintains a record of resources distributed to clients
• Collaborates with other agencies to provide a comprehensive case management process that identifies and resolves issues affecting Veteran families
• Conducts assessments and Housing Stability Plans and completes documentation related to the enrollment of new Veterans
• Documents information into program databases including the Homeless Management Information System (HMIS) accurately and timely
• Provide referrals to mainstream social services (food stamps, SSI/SSDI/child care) and to the VA Medical Center; HUD-VASH/GPD/ESG as appropriate and documents each referral in HMIS and client’s file
• Maintains confidentiality of information and conducts business in a professional manner
• Provides update data to the Program Manager and ensures that assignments and projects are completed on time
• Performs other duties as may be assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level