Veterans Center Programs Administrator III

State of Oklahoma

About The Position

Basic Purpose Positions in this job family are assigned responsibilities involving program oversight, including coordination, direction or supervision of Records Management, Policy & Procedure Management, Medical Records, Patient Services (Admissions), Claims, Laundry Services, Housekeeping/Custodial, and Food Service and other Veterans Center programs. Typical Functions The functions performed in this job family will vary by level, unit and organization, but may include the following: Plan, develop, coordinate and direct activities and services for Veterans Center programs; directs or supervises staff in the completion of assigned functions and activities to insure compliance with all applicable laws, rules, and policies. Develops and recommends policies, rules and regulations which pertain to the administration of assigned programs consistent with federal and state laws; participates in program analysis, including the analysis of problems and needed services. Directs or conducts studies of needs; reviews and analyzes information from studies and projects for immediate and long-range program development; advises subordinate program staff and other interested groups of the proper interpretation and application of agency rules and policies. Investigation of resident and employee incidents and write various reports within a specified timeframe. This will include investigations and reports for safety, complex administrative reports, fiscal reports, resident abuse, sentinel events, root cause analysis reports, responses to surveys by regulatory agencies and employee accidents/injuries. Reviews periodic staff reports, administrative audits, program activities and other information to evaluate program effectiveness and quality of services; develops controls to assure accountability for program operation, policy implementation and the maintenance of efficiency in various units. Develops and maintains sound personnel policies and practices; participates in the selection of persons for educational scholarships; directs staff training programs. Level Descriptor Levels are distinguished based on the complexity of assigned duties, the level of expertise required for completion of work assignments, and the responsibility assigned for the supervision of others. At this level employees are assigned responsibilities involving the direction or management of a major program, division, unit or function which is of moderate size and scope or perform professional level work involving program management, development, coordination, or implementation with responsibility for a major phase of a program which is large in size and scope. Responsibilities may include program responsibilities, performing functions in the areas of program management and development, providing guidance for operations and services, performing program planning, development and evaluation activities, and organizing and coordinating program services and activities. Incumbents will be expected to perform assigned duties at all levels of complexity and will provide guidance and training to lower-level and other appropriate staff. This position is subject to twenty-four hour on-call duty and serves as facility administrator in the absence of the Administrator.

Requirements

Knowledge of agency policy
Knowledge of state and federal regulations relevant to agency programs
Knowledge of sound methods of administration
Knowledge of methods of management and planning and of supervisory principles and practices.
Ability to administer programs and supervise personnel
Ability to maintain effective working relationships with others
Ability to exercise good judgment in the solution of problems.
Bachelor’s degree plus four years of professional business or public administration experience in a hospital or health care environment in a supervisory or administrative capacity.
Must obtain Oklahoma Long Term Care Nursing Home Administrator License within 1 year of hire date.
Will be subject to on call duty on a twenty-four-hour basis.
Some positions will require that applicants be willing and able to perform all job-related travel.

Nice To Haves

Possession of current Oklahoma Long Term Care Administrator license substitutes for one year experience.
Some agencies may require a specific type of degree.
Some agencies may require a specific type of professional experience related to the position.
Some agencies have determined that certain positions in this job family are safety sensitive as defined by 63 O.S. § 427.8.

Responsibilities

Plan, develop, coordinate and direct activities and services for Veterans Center programs
Directs or supervises staff in the completion of assigned functions and activities to insure compliance with all applicable laws, rules, and policies.
Develops and recommends policies, rules and regulations which pertain to the administration of assigned programs consistent with federal and state laws
Participates in program analysis, including the analysis of problems and needed services.
Directs or conducts studies of needs
Reviews and analyzes information from studies and projects for immediate and long-range program development
Advises subordinate program staff and other interested groups of the proper interpretation and application of agency rules and policies.
Investigation of resident and employee incidents and write various reports within a specified timeframe.
Reviews periodic staff reports, administrative audits, program activities and other information to evaluate program effectiveness and quality of services
Develops controls to assure accountability for program operation, policy implementation and the maintenance of efficiency in various units.
Develops and maintains sound personnel policies and practices
Participates in the selection of persons for educational scholarships
Directs staff training programs
Serves as facility administrator in the absence of the Administrator