Veteran Services - (SSVF) Case Manager (Placer/Nevada Counties)

Volunteers of America Northern California & Northern Nevada, Inc. • Roseville, CA

102d • $29 - $29

About The Position

WHO WE ARE: We are more than a nonprofit organization. We are a ministry of service that includes nearly 400 paid, professional employees dedicated to helping those in need to rebuild their lives and reach their full potential. Founded locally in 1911, the Northern California & Northern Nevada affiliate of Volunteers of America (VOA-NCNN) is one of the largest providers of social services in the region, operating more than 40 programs including housing, employment services, substance abuse, and recovery services to families, individuals, veterans, seniors, and youth. In fact, VOA-NCNN provides shelter or housing to over 3,500 men, women, and children every night. OUR MISSION: To change individual lives, instill hope, increase self-worth and facilitate independence through quality housing, employment, and related supportive services. Volunteers of America Northern California & Northern Nevada inspires self-sufficiency, dignity, and hope by providing critical health and human services to thousands of vulnerable individuals and families across Northern California & Northern Nevada. PROGRAM AND LOCATION: VOA-NCNN, a Certified Great Place to Work, is recruiting for a full-time Case Manager for our SSVF team (Placer/Nevada Counties). Funded by the U.S. Department of Veterans Affairs, the Supportive Service for Veteran Families (SSVF) program provides supportive services to very low-income Veteran families living in or transitioning to permanent housing. The program offers eligible Veterans and their families: Case Management, Transportation Services, Child Care Services, Rental Assistance, Resources and Referrals. The SSVF Case Manager position is a 4x10 schedule. Full-time employees (working 30 or more hours a week) are eligible for a benefits package that includes paid holidays, vacation, sick pay, health, dental, vision, life, and short-term disability insurance coverage.

Requirements

• A Bachelor’s Degree in Social Work or a related field is preferred.
• Three years of experience working with the homeless population or experience working in alcohol/drug recovery programs is highly preferred.
• Active or previous military service is highly preferred.
• Demonstrated ability in record-keeping, good written and verbal communication skills.
• Knowledge of problems unique to women, minorities, persons with disabilities, substance abusers, low income, and the general homeless population.
• CPR and First Aid training within ninety (90) days of employment date and recertification as necessary.
• T.B. testing annually.
• A valid California driver’s license and the ability to meet the organization’s insurance carrier guidelines.

Nice To Haves

• Excellent oral and written communication skills.
• Ability to assist and motivate other people.
• Organizational skills.
• Analytical and decision-making ability.
• Statistical and mathematical skills.
• Computer Skills.

Responsibilities

• Develop a case management plan to assist SSVF participants in stabilizing in permanent housing.
• Provide records and services in compliance with SSVF policies, regulatory, and funding source requirements.
• Maintain positive relationships with program clients, Volunteers of America staff, the Veterans Administration, and all community service agencies.
• Create and maintain case management files on each participant, including personal information, educational and job skills, short and long-term plans to become self-sufficient, outcomes of all referrals to outside agencies, and documentation of the participant’s progress.
• Complete a needs assessment with each applicant to assess housing barriers and means to mitigate the obstacles.
• Provide crisis management as needed and mediate conflicts with landlords.
• Complete SSVF recertification paperwork quarterly or when participant status changes.
• Complete all discharge paperwork in a timely fashion.
• Develop Housing Stabilization Plan that meets the client’s goals.
• Provide resource information and appropriate case planning specific to any participant who has a physical or mental impairment.
• Assist client in accessing and finding housing.
• Participate in Volunteers of America and outside training sessions.
• Perform other reasonably related duties as assigned by the Case Manager Supervisor.

Benefits

• Paid holidays
• Vacation
• Sick pay
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term disability insurance coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees