Veteran Program Rural Case Manager

Archdiocese of St. Louis•St. Louis, MO

About The Position

St. Patrick Center provides opportunities for self-sufficiency and dignity to people who are homeless or at risk of becoming homeless. Individuals and families build permanent, positive change in their lives through safe and affordable housing, sound mental and physical health, and employment and financial stability. Working collaboratively with individuals, businesses, government and other service providers, St. Patrick Center will end chronic homelessness in the St. Louis region through Housing First, an evidence-based practice that tells us to remove barriers, do intake and assessment early, move people into housing and offer them support to achieve their goals. Position SummaySt. Patrick Center, a ministry of Catholic Charities, is hiring a Rural Counties Case Manager to work in the Supportive Services for Veteran Families (SSVF) program. As a member of the SSVF team, this case manager will use best practices to assess the housing needs of veterans who are unhoused or at risk of becoming unhoused in Franklin, Jefferson, St. Francois, and Washington counties. The case manager will utilize a wrap-around philosophy to assist veteran families in maintaining self-sufficiency and housing stability by meeting with the veteran families to develop an individual treatment plan, coordinate individualized services for housing and financial stability, and document all support related to activities and services. This position will primarily be held in our St. Charles, MO, location and cover St. Charles, Lincoln, and Warren counties. We require a reliable vehicle since the position requires the case manager to meet clients regularly in several counties. The core working hours for this position are Monday through Friday 8:00 am to 4:30 pm.

Requirements

College degree or 4 to 6 years of equivalent professional experience required.
Knowledge of housing and other supportive service resources.
Knowledge of housing and other supportive service resources
Valid and current driver license required (MO residents require Class E).
Valid and current auto insurance required.
Reliable vehicle is required.
Ability to perform effective case management.
Ability to follow, understand and meet grant requirements including paperwork.
Interest in helping veterans reach their full potential.
Ability to work well with a wide range of people in various settings.
Excellent computer skills and the ability to process large amounts of data.
Ability to handle confidential information.
Ability to remain calm in stressful situations.
Ability to manage a large caseload.
Ability to perform effective case management.
Ability to follow, understand and meet grant requirements including paperwork.

Nice To Haves

BSW or related field preferred.
Prefer 1-2 years’ experience working with the unhoused population preferred.
Veteran status preferred.

Responsibilities

Assess client program eligibility at initial intake.
Assess the client’s strengths, desires, and immediate/long term needs.
Assist with stably housing clients within 90 days of enrollment.
Make in-home visits to observe indicators of the client’s progress.
Assist clients with their transportation, clothing, furniture, and food needs.
Assist clients with monthly budgeting.
Collaborate with SSVF Peer Support services as needed.
Receive input from SSVF staff regarding housing, mentoring, substance use and other immediate/long term needs.
Responsible for meeting goal indicators as outlined in the SSVF grant.
Assist and complete special case management projects as directed by program Manager or program Director.
Complete daily and monthly departmental paperwork
Update clients’ electronic files in CaseWorthy daily, to include communication with clients, services provided, or any internal or external referrals made.
Create and maintain an organized hard copy file for each client.
Refer clients to additional resources to address other service needs such as mental health and substance use disorders, and legal assistance.
Make referrals to other SPC Programs as appropriate.
Refer clients to local VA medical centers for potential health and financial benefits assistance.
Develop relationships with clients and their natural supports.
Work with other employment and veteran services programs within the community and St. Patrick Center staff.
Networks with federal, state, and local agencies
Other duties as assigned.