Veteran Employment Specialist

ServiceSource • Clearwater, FL

23d

About The Position

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities . Primary Duties Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

Requirements

• High school diploma or General Educational Development (GED) required.
• Bachelor’s degree in education, vocational rehabilitation, social work, business, or related field with two (2) years of experience; OR Master’s degree in a related field with one (1) year of experience; OR High school diploma or equivalent with at least five (5) years of experience in transition or supported employment services.
• Valid driver’s license and good motor vehicle record (MVR) required.

Nice To Haves

• Experience working with veterans, individuals with disabilities, or underserved populations preferred.
• Familiarity with workforce development, job coaching, or case management is a plus.
• Strong interpersonal and communication skills.
• Ability to build trust and rapport with diverse populations.
• Knowledge of local labor market and community resources.
• Proficiency in documentation and data entry.

Responsibilities

• Veteran Engagement & Intake Receive and manage referrals from community partners (e.g., VA, St. Vincent de Paul, CareerSource Pinellas).
• Conduct intake interviews to determine HVRP eligibility, including veteran and housing status.
• Perform comprehensive needs assessments to identify employment goals, barriers, and service needs.
• Employment Planning & Support Develop individualized employment and training plans tailored to each veteran’s goals and circumstances.
• Provide job readiness training, including resume development, interview preparation, and soft skills coaching.
• Assist veterans in accessing training programs, certifications, and GI Bill or other funding sources.
• Job Development & Placement Identify job opportunities aligned with veterans’ skills and interests.
• Collaborate with employers to facilitate job placements and work-based learning opportunities.
• Support veterans through the job search and onboarding process.
• Barrier Removal & Support Services Refer veterans to internal and external resources for housing, transportation, childcare, mental health, and substance use treatment.
• Coordinate with community partners to ensure wraparound support services are in place.
• Follow-Up & Retention Maintain regular contact with participants for up to one year post-placement to ensure job retention and satisfaction.
• Provide ongoing employment counseling and mediation support as needed.
• Document all services and outcomes in the SETWorks case management system.
• Additional Responsibilities Gather the data required and complete reports for the contacting agencies on each consumer.
• Maintain a caseload and provide job placement/development activities that ensure the employment of consumers and provide the required follow-up activities.
• Perform other responsibilities as assigned.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees