Veteran Benefits Specialist

James Madison University • Harrisonburg, VA

4d • $43,000 - $47,500 • Onsite

About The Position

The Office of the Registrar at James Madison University is seeking applications
for the full-time position of Veteran Benefits Specialist. This is an in-person,
40-hour per week, employment opportunity.

At James Madison University (JMU), we’re more than just a publicly funded
institution — we’re a vibrant, welcoming community located on a stunning campus
where innovation, collaboration, and personal growth thrive. Our mission is to
prepare students for a bright future, and we believe that starts with supporting
the people who make it all possible: our employees.

At JMU, we believe in Being the Change — and that starts with creating an
environment where you can grow, contribute meaningfully, and feel supported
every step of the way.

Requirements

• Demonstrate the ability to successfully interpret and apply complex institutional, state, and national regulations and laws
• Have outstanding, proven customer service experience
• Have outstanding, proven attention to detail
• Already be a School Certifying Official, or be willing to undergo training to become an approved School Certifying Official shortly after employment

Nice To Haves

• Experience in a higher education setting
• Functional knowledge of student administration systems, preferably PeopleSoft

Responsibilities

• The Veteran Benefits Specialist will manage multiple educational benefits programs available to qualifying veterans and/or their dependents while ensuring compliance under applicable institutional, state, and national regulations and laws.

Benefits

• Generous Leave: Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.
• Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs.
• Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System.
• Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support.
• Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees