Verizon Consumer Group Experience Design & Strategy Summer 2025 Internship
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About The Position
Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together-lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife. From internships and co-ops to leadership development programs and entry-level roles, Verizon's award-winning Campus program allows you to take the next step toward shaping your future. Our Campus program has been recognized with awards like WayUp's Top 100 Internship Programs and RippleMatch's Campus Forward Award. Why the accolades? It's easy. We quickly immerse our interns in meaningful work and projects that deliver tangible business impact. Plus, you'll have the opportunity to network with V Teamers across the globe, find mentors, and establish meaningful friendships that could last a lifetime. Start here and go anywhere, with opportunities across the business. When students like you join the V Team, our network becomes even stronger. You'll be front and center, hands-on and contributing your creative energy, and the skills and experiences you've gained in your degree program to high-impact projects from the moment you arrive through the course of this 10-week experience. You will take part in meaningful work and real-life projects within the Consumer Customer Experience Organization that will help you grow both professionally and personally throughout the program. You will have the opportunity to work side by side with marketing and product leaders to champion, develop, manage and drive key relationships that are critical to the success of our business and impact our customers. You'll learn from the best minds in the industry and improve your knowledge in an environment that's dedicated to industry superiority. As an intern with the Consumer Customer Experience team, some of the skills and areas you may have an opportunity to work on include: JAVA, Python, JIRA, Selenium, Figma/Figjam, Adobe XD or similar prototyping tools. Work closely with business stakeholders to understand their goals and determine how data can be used to achieve the delivery of the next best experience for our customers. You may be asked to craft customer experience strategies, drive customer experience projects, and conduct analytics across one or more Verizon Consumer Group functional units. Support strategy development for digital and engagement experiences. Provide perspective on emerging industry trends and the competitive landscape to provide insight on ways to improve the customer experience and drive sales growth. Collaborate with design and partner teams across the business to both learn and contribute to the design process responsible for designing, optimizing, and planning the future of user journeys across e-commerce experiences for Verizon consumers. Using Artificial Intelligence strategically to personalize customer experiences.
