Entry Level Call Center - Verification
About The Position
At Vertical Screen, Inc., we help job applicants move forward in the hiring process by verifying their employment and education history. As a Verification Researcher, you’ll conduct phone-based investigations in a non-sales call center environment, using your attention to detail and communication skills to gather accurate background information. This position is eligible for hybrid work (2 days in Warminster, PA office / 3 days remote work) after 6 months of active employment, in accordance with the guidelines established for remote work. The hours are 10am-6pm M-F. This position pays $15.00/hr.
Requirements
- Must be able to work in a fast paced, inbound/outbound call center environment
- Ability to multitask
- Strong attention to detail
- Ability to efficiently operate and navigate a computer and internal software
- Excellent verbal and written communication skills
- Must be proficient in Microsoft Office
- The candidate we are seeking will have at minimum a high school diploma or equivalent.
Responsibilities
- Verify education and employment history as well as conduct reference interviews
- Conduct research via outbound calls, fax, email, internet and online database searches
- Master the proprietary software to accurately transcribe verified information and notes
- Meet pre-established production goals
Benefits
- Medical, dental and vision coverage with spouse/family coverage options
- 401K plan with generous company match
- Flexible spending accounts
- Voluntary insurance coverage plans (life, disability, etc.)
- Paid lunch breaks
- Paid time off
- Paid holidays
- Paid training program/ Internal employee development
- Overtime options available
- Casual dress code
- Flexible work schedules
- RushBus scheduled service from Septa Bus Route 22 and Regional Rail
- Employee referral bonus program
- Discounts through partnerships & neighborhood business programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
