Verification Associate

Faire • San Francisco, CA

16h • Hybrid

About The Position

Faire is an online wholesale marketplace built on the belief that the future is local — independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.
By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.
Faire’s Risk team is seeking a highly motivated Verification Associate to analyze and verify small businesses. This role may include weekend work on a monthly basis.

Requirements

• 1+ years of experience in financial services, tech, or related industry
• Ability to spot patterns from discrete and vague data points (e.g. social media, financial data, Faire transactional data)
• Strong written and verbal communication skills; ability to interact with customers in a clear and concise manner, primarily via email
• Strong customer focus and the ability to balance Risk mitigation alongside a positive customer experience; demonstrated ability in conflict-resolution
• Strong analytical and decision-making skills
• Ability to work with others in a closely collaborative team environment
• Passionate, relentless resourcefulness and the ability to thrive at a fast-paced startup -- you’re willing to do what needs to be done for the success of your team, and you are comfortable with change

Nice To Haves

• Prior experience in Risk, Fraud, or Trust and Safety teams
• Experience working with various tools and systems, including Zendesk, Mode, and Notion
• SQL proficiency and data-driven analytic skills

Responsibilities

• Verify small businesses (retailers and brands) using social media, geolocation data, or by requesting additional information from them as necessary
• Contribute towards the implementation of risk management policies, procedures, and tools
• Monitor Faire's credit exposure by reviewing account balances and assigned credit limits
• Work with Sales and Support teams to streamline communication, improve efficiencies, and provide a world-class customer experience

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed