Venue Ushers/Ticket Takers

Live Nation Worldwide•Wantagh, NY

9d•$17 - $17

About The Position

Job Summary: Who are we? Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network. As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/. Who are you? Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other. That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So, join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans. The Role: The Usher Supervisor is a working supervisor who is responsible for supervising and coordinating activities of the Ushers within the venue. Duties may also include management functions.

Requirements

High School Diploma or equivalent.
Familiar with Microsoft Office Suite.
Attention to detail, quality and accuracy.
Strong relationship building and communication skills.
Ability to work independently.
Excellent verbal and written communication skills.
Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting.

Responsibilities

Direct and supervise Ushers and other employees performing similar services as directed.
Provide customer services by greeting and assisting customers and responding to customer inquiries and complaints.
On an ongoing basis leads and train staff to include assisting in staffing positions to ensure that all staff members are well-informed on event specific details.
Coordinate team rest periods in accordance with state and local law and help to find coverage.
Assist management to ensure compliance with all venue policies and procedures to include all safety regulations.
Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
Oversee productivity and work assignments of the Ushers and communicate with management (or designated Manager) any challenges and status of all assignments prior to the conclusion of the shift.
Other tasks as assigned by the Cleaning Services Manager.
Assign and schedule team members to specific duties.
Enforce safety, health, and security duties.