Venue Representative - Santa Rosa

Poseidon Digital • Santa Rosa, CA

3d • Onsite

About The Position

Venue Representative (US-Based) Part-Time | In-Person This is a U.S.-based position , and the successful applicant will be hired into one of Poseidon's U.S.-based partner companies . All offers of employment with WORLDS are contingent upon clear results of a thorough background check . Join the WORLDS Team Are you an energetic, tech-savvy professional with outstanding communication and customer service skills? We’re looking for responsible, outgoing individuals to represent WORLDS at our immersive, cinematic projection shows. This part-time role requires reliability, strong leadership, and a guest-first mindset to ensure every audience member enjoys a smooth and memorable experience. About WORLDS Shows WORLDS produces fully immersive cinematic music and art projection experiences for planetariums and giant-screen theaters across the U.S. and around the world. Our mission is to relieve stress, evoke joy, and create a truly mesmerizing experience for our audiences. Each show blends powerful visuals and music in a transformative, meditative environment that uplifts and inspires.

Requirements

• A strong communicator who confidently engages with guests and venue staff
• Tech-savvy , comfortable using iPhones, mobile apps, and WhatsApp
• Reliable, punctual, and detail-oriented , with excellent judgment
• A proactive problem solver who remains calm under pressure
• A team player with leadership skills, able to direct on-site venue staff as needed
• Minimum 2 years of experience in customer service or event operations (hospitality, retail, or similar preferred)
• Strong verbal communication and interpersonal skills
• Proven ability to take initiative and work independently
• Comfortable working in a fast-paced, high-energy environment
• Reliable transportation to and from the venue

Responsibilities

• Event Setup & Breakdown: Set up and take down signage, check-in tables, and merchandise displays. Ensure all devices are fully charged and ready to use.
• Guest Experience: Greet and check in guests, answer questions, and ensure a smooth, welcoming experience from entry to exit.
• Merchandise Management: Facilitate merchandise sales, track inventory, report issues, and request additional assets or stock as needed.
• Event Oversight: Monitor event flow, troubleshoot issues in real time, and maintain a professional, solutions-oriented approach.
• Communication & Reporting: Stay in active contact with the Venue Operations team and venue staff, sharing updates, concerns, and feedback to improve guest experience.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed