Venue Rental Manager

Childrens Museum of Denver Inc-posted about 6 hours ago

Full-time • Manager

Denver, CO

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At the Children’s Museum of Denver at Marsico Campus, we believe in kid-powered learning. We work hard every day to create extraordinary experiences that champion the wonder and joy of childhood. To accomplish this mission, we bring together a dynamic team of talented individuals whose passions range from exhibit design to the culinary arts, from developing engaging educational programs to offering only the best in customer service. If you like to work hard and play hard, we want to hear from you! We offer a comprehensive benefits package, competitive wages, and a supportive, rewarding and FUN work environment. The Venue Sales & Rental Manager leads the Museum’s Venue Rentals program, driving revenue growth through competitive offerings and exceptional client experiences. This role manages all aspects of venue rentals—from developing packages and overseeing contracts and compliance to coordinating event logistics and operational support. Serving as the primary point of contact for rental clients, the Manager collaborates across Museum departments and with vendors and industry partners to ensure the successful delivery of safe, high-quality events. Aligned with our mission to create extraordinary experiences that champion the wonder and joy of childhood, this position blends professionalism with a spirit of play. Every event should reflect the Museum’s commitment to excellence, creativity and delight for guests of all ages.

Serve as the primary point of contact for all venue rental clients, delivering exceptional customer service throughout the entire process.
Cultivate and maintain strong relationships with recurring and past clients to encourage repeat business.
Use a proactive, hands-on and creative approach to prospect new clients and expand market reach.
Develop competitive and appealing program offerings informed by current market research.
Meet or exceed established venue sales revenue goals while ensuring offerings align with the Museum’s mission.
Manage the successful delivery of safe, high-quality rental events, blending professionalism with a spirit of play.
Serve as the named Manager on Duty (MOD) at all rental events and once per week during daytime operations.
Provide clear and concise event details to support staff, vendors and clients for seamless execution.
Coordinate with internal departments (Facilities, Guest Services, Education, Security and Janitorial) to ensure the facility and staff are prepared for events.
Collaborate with the reservations team to maintain conflict-free scheduling of Museum resources and shared calendars.
Partner with the Development department to support Museum fundraisers, community events and public programs.
Create and maintain productive relationships with industry-related organizations and manage the Museum’s preferred vendor list.
Negotiate, implement and ensure compliance with Museum policies for all contracts and agreements related to venue rentals.
Coordinate with the Finance Department for invoicing, purchase orders, budgeting, contract administration, income/expense audits and cash flow projections.
Contribute to the maintenance and upkeep of event resources, including audiovisual equipment, tables, chairs, linens and signage.
Develop and manage the annual expense budget for the program’s effective operation.
Ensure Museum safety and security measures are followed at all times.
Perform other tasks as assigned.

Bachelor’s Degree or a combination of education and at least 3 years of experience in event planning, hospitality, venue sales, marketing, communications or a related field.
Proven experience in sales, special event planning, hospitality/tourism and exceptional customer service.
Must be at least 21 years of age.
Professional, assertive, team-oriented, creative, outgoing and flexible.
Ability to work independently, manage multiple priorities and meet deadlines.
Ability to work evenings and weekends as required.
Proficiency with Microsoft Office and experience with database systems.
Strong verbal and written communication skills; bilingual proficiency in Spanish preferred.
Knowledge and understanding of museums and/or nonprofit organizations preferred.
Strong commitment to the Museum’s mission, vision, and values of diversity, equity, access and inclusion.
Ability to supervise day-of operational support, including Museum staff, volunteers, security officers and janitorial teams.
Self-reliant, self-motivated and able to work independently.
Strong interpersonal skills with a genuine curiosity to connect with others.
Creative and open to trying new ideas and approaches.
Patient and composed under pressure.
Joyful, enthusiastic and helpful to teammates and clients alike.
Ability to lift tables, chairs and other event equipment, up to 50lbs
Operate a two-way radio to frequently communicate and exchange information with staff
Operate a computer and other office equipment

Knowledge and understanding of museums and/or nonprofit organizations preferred.
Strong verbal and written communication skills; bilingual proficiency in Spanish preferred.

A comprehensive benefits package including medical, dental and vision coverage.
Paid time-off for vacation, sick days and four holidays.
401(k) Retirement Plan with eligibility to contribute after a 3-month waiting period (must be 21 years of age).
Employee Assistance Program, flexible spending account and short-term disability.
Free parking, free family membership to the Museum, and discounts in the Museum Gift Shop and Café

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