Venue Merchandise Specialist at CU1 Amphitheatre- Tinley Park

Live Nation•Tinley Park, IL

2d•$15•Onsite

About The Position

Job Summary: Position Title: Venue Merchandise Specialist (part time) Important Note: This position is part-time/seasonal with hours beginning in May of 2026 and working through October of 2026. WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Job Description Are you someone that enjoys working in a fast-moving environment? Do you enjoy live music? Do you enjoy working with a team of people supporting a common goal? Are you someone that thrives in guest interaction roles? Then the Live Nation Merchandise Specialist position may be the right opportunity for you. Merchandise Specialists are directly supervised by the venue's Merchandise Manager. They arrive at a concert venue on show day and immediately jump into motion. Artist merchandise needs to be inventoried, distributed, and displayed for sale. When the gates open, fans rush into the venue to buy their shirts, hats, and posters, and they flock to you. You fulfill their orders quickly and carefully while taking the time to make each fan smile. After the show is over, you help the team reassemble the remaining merchandise. Once reconciliation is complete and the merchandise returned to the Artist, you head home, knowing you put in a full day's work. WHAT THIS ROLE WILL DO Objectives of the Role Provide an exceptional merchandise purchasing experience for all guests and fans in Live Nation venues Fulfill the order of guests in a timely fashion, ensuring they receive the correct items and sizes as requested Accurately ring-up guest purchases in Live Nation's sales system Act as a brand ambassador for Live Nation, its local sponsors, and the venue

Requirements

Specialists are detail oriented, supporting accuracy and completeness in order fulfillment
Specialists are quick thinking and able to respond to guest requests
Specialists are guest oriented, focusing on their requests
Specialists must be team-driven, working as part of a larger unit
Specialists need the ability to interact with guests politely
Specialists should be self-starters that do not require significant supervision
Specialists must have basic math skills - addition, subtraction, multiplication, and division
Must be able to available for the entire concert day, with shifts as long as 15 hours (with breaks)
Must be able to stand for long periods of time
Must be able to lift up to a 50 pound box
Must be able to work in outdoor environments in potential extreme temperatures
Must have a working understanding of touch-screen based systems
Must be 18 years of age

Nice To Haves

Guest service positions desirable
Retail sales backgrounds not necessary
Positions that leverage customer service or hospitality

Responsibilities

Participate in inventory count-in and count-out procedures
Create visually appealing displays and price items correctly
Complete sales transactions for each guest
Support successful sales operations at each event
Contribute to a positive work environment
Perform physical duties as required by the role, such as moving equipment or transferring merchandise between locations
Take direction from their supervisor, the venue's Merchandise Manager

Benefits

Recognized for seven years as a Great Place to Work® and named one of Fortune's World's Most Admired Companies, Live Nation Entertainment is the world's leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations.
We believe in taking care of the countless employees helping artists bring live music to fans all around the world.
Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips.
And of course, access to free live events through our exclusive employee ticketing program.
There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.

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