Intern, Vendor Relations

1-800-FLOWERS.COM, INC.Jericho, NY
6hOnsite

About The Position

The Vendor Relations Intern will support the Vendor Relations and Operations team through documentation updates, process improvement initiatives, and operational reporting analysis. This role blends structured documentation work with data organization and cross-functional collaboration. The ideal candidate is detail-oriented, analytical, organized, and comfortable working in a fast-paced environment.

Requirements

  • Currently pursuing a bachelor’s degree in Business, Operations, Supply Chain, Analytics, Communications, or related field
  • Strong writing and documentation skills
  • Proficiency in Microsoft Excel
  • Highly organized with strong attention to detail
  • Ability to manage deadlines and work independently

Responsibilities

  • Assist in updating and standardizing Direct Ship Vendor Manuals across multiple brands
  • Support creation and revision of Standard Operating Procedures (SOPs)
  • Document new operational processes and improve existing workflows
  • Assist with weekly Customer Service Index (CSI) reporting and category-level data organization
  • Support preparation of reporting materials for Operations meetings
  • Support department initiatives through research, documentation, and project coordination
  • Collaborate cross-functionally across the 1-800-Flowers family of brands
  • Attend team meetings and present progress updates
  • Participate in internship learning sessions, networking opportunities, and workshops
  • Contribute ideas to improve business processes and enhance customer experience

Benefits

  • Real-world operations and vendor management experience
  • Exposure to cross-functional corporate collaboration
  • Direct mentorship from operations leadership
  • A portfolio of tangible work including updated manuals, SOPs, and reporting improvements
  • Professional development and networking opportunities across the organization
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