Vendor Operations Analyst

Highmark Health
2dOnsite

About The Position

This job ensures vendors meet expectations for both quality of services and cost as well as ensure both vendors and the Organization comply with regulatory and contractual requirements. Primary tasks include investigating and resolving issues hindering the vendor’s ability to perform; assisting in budget preparation, purchase order management and cost control applicable to vendors; and consulting with senior management applicable to vendor issues impacting regulatory and contractual requirements.

Requirements

  • Bachelor's Degree or 6 years with increasing responsibility in Finance, business analyst, or systems management
  • 3 - 5 years as a Business Analyst
  • Contract Management
  • Vendor Relations
  • Problem Solving & Decision Making
  • Troubleshooting
  • Written & Oral Presentation Skills
  • Healthcare Industry

Nice To Haves

  • Bachelor's Degree in Computer and Information Science or Business Administration/Management
  • 1 - 3 years in Audit and Compliance
  • 1 - 3 years in Vendor Management

Responsibilities

  • Investigate and resolve issues hindering Vendor’s ability to deliver expected services to the Organization or our clients and members.
  • Schedule and lead periodic operational issues meetings with appropriate Organization and vendor staff.
  • Assist in budget preparation, PO management and cost control applicable to vendors.
  • Keep senior management abreast of issues that endanger the Organization’s compliance with applicable regulations or legal contracts as well as cause poor experience for a large number of members.
  • Other duties as assigned.
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