Vendor Management QA Analyst Senior

Royal Bank of Canada-posted about 1 year ago
$92,114 - $156,880/Yr
Full-time • Entry Level
Los Angeles, CA
Credit Intermediation and Related Activities
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

The Vendor Management QA Analyst Senior at City National Bank is a key role focused on conducting quality assurance reviews related to vendor risk assessments and third-party monitoring activities. This position aims to enhance the quality assurance function within the Vendor Management Office (VMO) team, ensuring compliance with risk management policies and procedures while supporting the development of reporting frameworks and remediation plans.

  • Support development of the 1st Line of Defense quality assurance program, coordinating across multiple subject matter areas.
  • Support development of the framework for quality assurance reporting across the 1LOD teams; develop reports to Sr Mgmt and committees on QA metrics, trends, root causes, and resolutions.
  • Conduct Quality Assurance reviews for all vendor inherent risk assessments and due diligence; Review third party risk assessments for conformance to program objectives and methodology.
  • Conduct Quality Assurance reviews for vendor ongoing monitoring artifacts.
  • Perform data reconciliations to ensure quality reporting and governance.
  • Work across the VMO team to drive remediation plans and increase quality upfront; Effectively monitor the tracking of issues to ensure timely resolution.
  • Continuous evaluation of the QA program for improvements and efficiencies.
  • Provide risk awareness and training to colleagues in support of CNB's Third Party Risk Management Policies and Procedures.
  • Champion the enterprise Vendor Management purpose throughout the organization; train and advise internal CNB staff on the vendor management processes.
  • Support the greater VMO team as needed during peak times, by conducting risk assessments, producing vendor monitoring artifacts, reporting, or working on vendor related items and issues.
  • Partner and coordinate closely with internal stakeholder areas to facilitate and evaluate 3rd party service providers.
  • Escalate issues to management as required; work to resolve issues as needed.
  • Support various ad hoc projects supporting program enhancements, process improvements, and other functions.
  • Bachelor's Degree or equivalent.
  • Minimum of 6+ years of vendor management, managing vendor contracts and service levels and monitoring vendor performance.
  • Minimum of 6 years working knowledge of third party risk management processes and methodologies.
  • Basic knowledge of MS Word and Excel.
  • Third Party Risk Management experience
  • Audit experience
  • Industry recognized third party risk management or vendor management certification
  • Intermediate knowledge of Microsoft Office tools; specifically, Excel, PowerPoint and SharePoint
  • Six Sigma certification
  • Project Management Experience
  • Competitive salary with bonus eligibility
  • Comprehensive health insurance
  • Retirement savings plan
  • Paid time off and holidays
  • Professional development opportunities
  • Diversity and inclusion initiatives
Track Jobs with Teal

Job Search Resources

•
AI Resume Builder
•
Senior QA Engineer Resume Examples
•
Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service