Vendor Management Manager

Community First Credit Union • Jacksonville, FL

298d

About The Position

The Vendor Management Manager is responsible for overseeing the credit union's relationships with vendors and suppliers. This role involves ensuring that vendors adhere to their contractual obligations, maintaining positive relationships, and seeking opportunities for cost savings and process improvements. This role works closely with various departments to ensure that vendor services support organizational strategies and is compliant with laws, regulations, and internal policies.

Requirements

• Five years to eight years of similar or related experience in vendor management, procurement, or supply chain management.
• Experience reviewing Information Technology audits, vendor financial statements, and insurance requirements.
• Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
• Vendor management certification, CRVPM strongly preferred.
• Strong negotiation and communication skills.
• Excellent analytical and problem-solving abilities.
• Ability to work independently and manage multiple projects simultaneously.
• Proficiency in vendor management software and tools.
• Detail-oriented and highly organized.
• Initiative-taking and results-driven.
• Strong leadership and team management skills.
• Ability to build and maintain positive relationships with diverse stakeholders.

Responsibilities

• Develop and maintain a strong vendor procurement program that aligns with compliance, regulatory, and strategic credit union goals.
• Manage and maintain strong, long-term relationships with vendors.
• Serve as the primary point of contact between the credit union and its vendors.
• Coordinate and conduct regular performance reviews and feedback sessions with vendors.
• Resolve conflicts or disputes in a timely and effective manner.
• Negotiate contracts, terms, and pricing with vendors to secure favorable agreements.
• Monitor and enforce compliance with contract terms and conditions.
• Ensure all vendor contracts are up-to-date, properly documented, and stored.
• Review and renew contracts as needed to maintain continuity of supply.
• Develop and implement performance metrics and KPIs to measure vendor effectiveness.
• Regularly assess vendor performance against established benchmarks.
• Identify areas for improvement and collaborate with vendors to implement corrective actions.
• Prepare and present vendor performance reports to senior management.
• Identify and implement cost-saving opportunities without compromising quality.
• Analyze spending patterns and negotiate better pricing or terms with vendors.
• Track and report on cost savings achieved through vendor management initiatives.
• Identify and mitigate risks associated with vendor relationships.
• Ensure that vendors comply with all relevant regulations and company policies.
• Develop contingency plans to address potential disruptions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree