Vendor Management Coordinator (Remote)

First American • Usa, CA

8h • $23 - $30 • Remote

About The Position

Responsible for the oversight of service delivery and compliance from a variety of vendors. Manage contract life cycle, create profiles, gather documentation, update vendor license information and communicate with vendor as necessary. Assess vendor performance according to Company’s quality standards and policies, industry compliance, regulatory requirements, and adherence to applicable state and federal law requirements. Conducts audits to measure user user satisfaction, vendor delivery, and compliance. Provide feedback/reporting to management. May include generating leads and recruiting new vendors.

Requirements

• 2-5 years related title experience
• High School Diploma or equivalent
• Customer service skills as demonstrated by the ability to effectively partner with vendors and customers.
• Residential and commercial title experience; including title examination
• Negotiation skills; Able to manage a cutomer’s needs when negotiating with vendors.
• Knowledge of products, state regulations and guidelines
• Ability to analyze data and make decisions within defined procedures
• Must be able to prioritize workload and handle multiple tasks
• PC skills including Microsoft Word and Excel, Outlook, Sharepoint, Powerpoint, and Visio

Responsibilities

• Act as a contact and resource for vendors, business channels, and internal stakeholders as assigned
• Manage the compliance process and requirements documentation for all vendors
• Monitor and ensure compliance and adherence to Company policies and procedures.
• Assess vendor performance to ensure industry compliance, regulatory requirements and applicable state and federal law requirements are maintained.
• Confirm vendor compliance with all state regulations
• Provide feedback/reporting of vendor findings to management.
• Oversee standard vendor onboarding process.
• Process vendor applications and contracts.
• Create and maintain vendor profiles in the Vendor Panel.
• Manage contract life cycle of multiple vendor types
• Analyze weekly reporting tools to identify trends and coaching opportunities.
• Counsel vendors who are not performing to Company standards.
• Maintain enterprise vendor inventory
• Maintain document repository
• Maintain vendor management program policies and procedures

Benefits

• First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees