About The Position

The Vendor Management Administrator is responsible for centrally supporting vendor selection, due diligence, contract negotiation, and ongoing internal relationship management activities relative to vendors. This position plays a key role in partnering with internal stakeholders, managing the vendors by ensuring timely execution renewals and ongoing needs. The Vendor Management Administrator provides oversight of organizational contracts, vendor relations, and leading overall sourcing strategy. They will also provide oversight of policies and procedures related to this workforce, partnering with all departments to ensure alignment and management of vendor management office interactions. Provides customer focus and diligence ensuring strategic alignment of the customer experience related to vendor management operations. Works in conjunction with HR on any staffing and policies.

Requirements

  • Utilize excellent written, verbal, and presentation communication skills.
  • Utilize excellent interpersonal skills to create connections with vendors that can enhance our business.
  • Ability to interact with colleagues to advance corporate objectives.
  • Acts decisively through research and based on recommendations.
  • Proficient in Microsoft Office applications.
  • Successful completion of Health Care Sanctions background check.
  • Bachelor’s degree required.
  • Five or more years of process improvement and/or vendor management experience.
  • Broad experience in the areas of analytics, negotiation, relationship management, project management, process design and redesign is required.
  • Must have a proven track record of driving savings in pure cost reduction and additional cost avoidance/mitigation.

Nice To Haves

  • Juris Doctorate preferred but not required.
  • Strong procurement experience including prior corporate procurement leadership, consulting and outsourcing space is preferred.
  • Experience in the services and insurance industry is preferred.

Responsibilities

  • Identify, research, and guide vendor selection determinations for the organization.
  • Function as a liaison for the organization’s stakeholders to ensure vendor relations are strong and functioning well.
  • Ensure vendor performance achieves planned outcomes based on each business case.
  • Utilize vendor data metrics to track and measure vendor performance; communicate performance to vendors.
  • Ensure contract documents are complete, accurate, legally and organizationally compliant, meet state specific requirements and contract specifications.
  • Oversee and monitor contract compliance, contract modifications and change order request implementation.
  • Perform initial and ongoing risk assessments of new vendors and any new services with existing vendors.
  • Review and implement information, security controls, financial viability, reputation, legal, operational efficiency and effectiveness, compliance, and other areas.
  • Develop and maintain a detailed risk management plan to minimize closeout risks, in the event of a contract closeout period, and tracks closeout program.
  • Utilize knowledge gained from operational management, industry best practices, and regulatory guidance to ensure continuous improvement of this function.
  • Analyze data and create reporting mechanisms on program utilization and overall outcomes on an ongoing basis; collaborate with internal groups and develop strategies for continuous improvement efforts.
  • Perform other job-related duties as assigned.
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