Vendor Managed Inventory Representative

Field Fastener • Sturgis, MI

37d • $18 - $19 • Onsite

About The Position

This is an hourly, full-time position with exact hours of work each week depending on business needs; as a result, overtime work may be required to support the customer. Our VMI team plays a key role in ensuring Field’s customers experience exceptional service and inventory reliability. The VMI rep is friendly, organized, detail oriented, a problem solver, results oriented, possesses the ability to work with limited direct supervision, and can effectively represent Field while working within a customer location or on the road. The focus of this position is to provide on-site customer service for our customers while monitoring, ordering, and replenishing customer inventory of our parts. This position will require the person to live within a reasonable commute to the site location.
This position reports to: VMI Team Leader
This position has direct reports: No
Location: Varies (customer onsite or local delivery)
FLSA Hourly/Salary: $18-$19 Hourly

Requirements

• High School diploma or GED equivalent.
• Polite and professional manner.
• A demonstrated commitment to embracing Field’s Core Values, Fieldamentals, and Mission Statement.
• Minimum 1 – 3 years’ experience in a customer service and/or warehouse role with customer interaction.
• Experience working in a fast-paced, team-based environment.
• The ability and motivation to be successful with limited direct supervision.
• Proven ability to communicate effectively with team members, customers, and suppliers; including the addressing of conflicts and concerns to bring about the desired results.
• Ability to lift and carry 50 lbs. repeatedly.
• Valid Driver's License or ability to be transported to customer locations as needed.
• Effectively serve as the “Face of Field” to our customers.
• Ability to work extra hours as needed.
• Proficient with Microsoft programs including Word, Excel, and Outlook.

Nice To Haves

• Fastener knowledge.
• Industrial distribution, warehouse, or customer service experience.
• Experience with Prophet 21.

Responsibilities

• Commit to FIELD’s Mission Statement, Core Values, and Fieldamentals.
• While serving as a primary customer contact, stage and deliver product within the customer’s facility, manage inventory levels, create orders, and build positive relationships with customers.
• Requires repeated lifting, carrying, bending, and reaching while handing cartons of product up to 50 pounds.
• Work with the customer and company to resolve any quality and delivery issues.
• Seek additional opportunities at customer locations to add to Field’s existing business.
• Maintain a clean and organized space for our racks, bins, and keeping clean labels.
• Actively participate in Field’s training programs to grow/enhance product knowledge, system efficiency, and customer engagement skills.
• Work with our customer’s in-house representatives and Field’s account managers to ensure that the system meets the expectations of our customers and Field.
• Use a portable scanning device to collect inventory data at client location and report to Field.
• Interact with various customer departments and personnel both within customer businesses and within Field.
• Participate in the continual development and improvement of our inventory management systems.
• Follow all safety policies and procedures at Field and customer locations.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• 401(k)
• Life Coaching
• paid Vacation
• paid Holidays
• paid Volunteer Time
• quarterly Bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED