Vendor Governance Manager

CareSource•Dayton, OH

3d•$83,000 - $132,800

About The Position

The Vendor Governance Manager leads enterprise vendor governance strategy and execution to enable compliant, high-performing third-party partnerships across the organization. This role designs and advances governance frameworks, policies, and controls; partners with cross-functional leaders to support new business and partnership growth, and drives process and capability improvement to strengthen oversight, reduce risk, and improve vendor outcomes. The position also monitors and operationalizes regulatory and compliance change and supports vendor programs including small business, veteran, and disability advocacy.

Requirements

Bachelor's degree required
Equivalent years of relevant work experience may be accepted in lieu of required education
Seven (7) years of experience in managing vendor relationships within a highly regulated industry, preferably in Fortune 500 or large enterprise required
Three (3) years of people, project or technical leadership experience with proven demonstrated responsibility for development and implementation of strategic plans required
Intermediate to advanced proficiency in Microsoft Office to include Word, Excel, PowerPoint and SharePoint
Excellent problem-solving skills with attention to detail
Ability to develop, prioritize and accomplish goals.
Consultative skills
Strong listening and critical thinking skills
Strong Project Management and process skills
Excellent written and verbal communication skills
Experience with purchasing and invoice systems
Working knowledge of health plan functions including operations, marketing/sales, compliance, information systems, data analysis and clinical is preferred.
Working knowledge of regulations affecting vendor relationships within Managed Care (CMS, NCQA, URAC, etc.

Nice To Haves

Master's in business administration or related field preferred
Knowledge of third-party agreements (TPA), business process outsourcing (BPO), FDR/delegated entities, provider contracting and/or or provider contracts preferred
Experience in managing third party compliance and oversight of health-care related delegation activities, vendor audits and contracting, and knowledge of Medicaid and/or Medicare is a plus preferred
Experience leading others and speaking before individuals and groups, vendors, and executive leadership preferred
Medicaid Managed Care or Healthcare experience required
Healthcare compliance experience preferred
Project Management Professional (PMP) certification preferred
Certified in Healthcare Compliance (CHC) certification preferred

Responsibilities

Design, implement, and continuously enhance enterprise vendor governance frameworks, policies, procedures, and controls aligned with Managed Care Organization (MCO) regulatory and accreditation requirements.
Lead governance committee operations to ensure effective decision-making, transparency, and follow-through (e.g., agenda development, stakeholder alignment, materials, and documented outcomes).
Partner with Strategic Sourcing and Vendor Performance to identify priority contracts, emerging risks, and performance trends for governance review and executive action.
Identify, track, and escalate instances of contract execution outside established contracting processes; drive remediation and strengthen preventive controls.
Own and maintain the Vendor Governance charter to clarify decision rights, accountability, cadence, and stakeholder expectations.
Drive continuous improvement of vendor governance processes, tools, and performance metrics to increase consistency, speed, and control effectiveness.
Provide leadership for the Vendor Workstream within the Vendor Disability Advocacy Council, advancing actionable initiatives and measurable outcomes.
Lead small, disabled, and veteran vendor strategy and required spend tracking in alignment with state contract commitments and reporting requirements.
Maintain and mature new business, merger, and acquisition playbooks for Strategic Sourcing and Vendor Performance, ensuring clear governance, regulatory readiness, and repeatable execution.
Drive completion of playbook deliverables within defined timelines by orchestrating cross-functional workstreams and ensuring accountability for dependencies not managed by Implementation Management Office (IMO).
Provide project leadership for implementation activities not managed by the centralized project management office, ensuring scope, timelines, risks, and stakeholder alignment are actively managed.
Provide coverage and support for regulatory submission activities (as needed), coordinating documentation and approvals to ensure timely, accurate state-required filings.
Represent Vendor Governance in routine forums and enterprise committees, influencing decisions and promoting consistent governance practices across the organization.
Perform any other job related duties as requested.