Vendor Enroller-Commercial Card
About The Position
The Payables team supports the Vendor Enrollment team through onboarding, implementation and relationship management. The team works hand-in-hand with the Account Management team to establish and cultivate strategic relationships with our clients in order to maximize their potential growth across various portfolio opportunities. As our role is client-facing, it is crucial that we perform at the upmost integrity while representing UMB and our clients. As the Vendor Enroller, you will responsible for educating and enrolling suppliers for our virtual card payment solution by following a prepared script and making outbound calls to Accounts Receivable departments of our client’s suppliers. This role will inquire into the willingness of these suppliers to accept Visa as a form of payment for business invoices from our clients and will document all dialogue within UMB’s CRM. This role is 90% phone engagement and is hybrid (Tues/Wed/Thur on-site) at our downtown Kansas City location. How you’ll spend your time: Contact vendors by phone to introduce UMB’s Virtual Card Payment solution. Accurately answer questions and educate vendors. Guide suppliers through the enrollment process. Record details of supplier interactions proficiently and accurately. Identify and overcome objectives. Achieve measurable performance goals (daily, weekly). Accurately input and manage vendor data within UMB’s CRM. Effectively communicate to management ideas for process improvement or barriers to success. Other related duties assigned as needed.
Requirements
- You have 2+ years sales experience.
- You have customer service or telemarketing experience.
- You are able to communicate professionally & effectively, both verbal and written.
- You enjoy working in a team environment.
- You demonstrate the ability to establish supplier relationships with a high level of integrity.
- You are able to accurately input and manage data.
- You demonstrate proficiency in Word, Excel, PowerPoint.
Nice To Haves
- You have working knowledge of Salesforce.
- You have experience with accounting and/or banking industry.
- You have inside sales, electronic banking or merchant services experience.
Responsibilities
- Contact vendors by phone to introduce UMB’s Virtual Card Payment solution.
- Accurately answer questions and educate vendors.
- Guide suppliers through the enrollment process.
- Record details of supplier interactions proficiently and accurately.
- Identify and overcome objectives.
- Achieve measurable performance goals (daily, weekly).
- Accurately input and manage vendor data within UMB’s CRM.
- Effectively communicate to management ideas for process improvement or barriers to success.
- Other related duties assigned as needed.
Benefits
- Paid Time Off
- a 401(k) matching program
- annual incentive pay
- paid holidays
- a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
- health savings, flexible spending, and dependent care accounts
- adoption assistance
- an employee assistance program
- fitness reimbursement
- tuition reimbursement
- an associate wellbeing program
- an associate emergency fund
- various associate banking benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
