Vendor Coordinator

DynaServ•Plantation, FL

About The Position

DynaServ, a Monarch Landscape Company Monarch Landscape Companies is a family of successful landscape brands in eight states across the United States. We are a values-based learning organization committed to being the best place to work as a landscape professional. At Monarch Landscape Companies, your achievements determine your rewards, your abilities define your success, and your professionalism leads to autonomy! JOB SUMMARY: The Vendor Enablement Coordinator manages the post-award vendor journey from bid acceptance through full operational readiness. This role communicates with newly awarded vendors, ensures all onboarding and compliance documentation is complete, submits forms to add vendors into internal systems, facilitates kickoff meetings with the vendor and area manager, and trains vendors on how to use the company’s applications and processes. Success in this role ensures vendors start on time, are fully compliant, and can execute work to expectations.

Requirements

Strong organizational skills with the ability to manage multiple vendors and deadlines simultaneously.
Excellent written and verbal communication skills; confident facilitating external-facing meetings.
Proficiency with collaboration tools such as Microsoft Teams and SharePoint, spreadsheets including Excel, and presentation tools such as PowerPoint.
Familiarity with compliance requirements including tax forms, certificates of insurance, NDAs, data privacy standards, and basic contract concepts.

Responsibilities

Serve as the primary point of contact for newly awarded vendors immediately after bid selection.
Provide clear timelines, checklists, and expectations for onboarding tasks and milestones.
Track and collect all required onboarding paperwork (e.g., contracts, W-9, certificates of insurance, background checks, safety attestations).
Review submissions for accuracy and completeness; follow up proactively to resolve gaps.
Submit and monitor internal forms and tickets to create or update vendor records across systems (ERP, procurement, AP/AR, project management, identity and access).
Coordinate with IT, Procurement, and Accounts Payable to ensure vendor setup (vendor ID, payment terms, tax profiles, portal access).
Provision application access and test logins; verify SSO and role permissions are correct.
Schedule and lead onboarding meetings with the vendor and area manager to align on scope, SLAs, safety protocols, quality standards, reporting cadence, and escalation paths.
Distribute and document critical job information including work orders, site logistics, contacts, calendars, deliverables, and acceptance criteria.
Train vendors on the company’s applications including vendor portals, work order systems, mobile applications, time and expense tools, documentation uploads, and compliance dashboards.
Develop and maintain quick-start guides, SOPs, and short how-to videos; refresh content as systems or processes change.
Provide ongoing support during the vendor’s first 60 to 90 days; triage issues and coordinate with internal teams.
Maintain onboarding pipelines and status dashboards; escalate blockers and SLA risks.
Measure and report onboarding cycle time, first-job readiness, compliance scorecards, and ticket resolution metrics.
Capture vendor feedback to support continuous improvement initiatives.