Vendor Coordinator - Promotional Products (Hybrid)

Benson Integrated Marketing Solutions•Alpharetta, GA

8d•Hybrid

About The Position

As a Vendor Coordinator, you’ll oversee the end-to-end processing of promotional product orders, ensuring accuracy and timeliness from submission to delivery. You’ll communicate with vendors, review proofs, and maintain documentation to support seamless order execution. Your work will directly support our customer service and operations teams by ensuring promotional orders are fulfilled correctly and on time. You’ll help maintain strong vendor relationships, resolve issues proactively, and contribute to a smooth and reliable ordering experience. Your attention to detail and communication will help uphold our brand standards and customer satisfaction. By supporting internal visibility and documentation, you’ll play a key role in operational efficiency.

Requirements

Bachelor’s degree in Business, Marketing, Communications, or a related field.
1 to 2 years experience in order processing, vendor coordination, customer service, or administrative support.
Strong organizational and planning skills
Clear and professional written and verbal communication
Attention to detail and ability to identify inconsistencies
Problem-solving and critical thinking
Ability to prioritize tasks in a fast-paced environment
Comfortable using Pace, Microsoft Office Suite, and chat platforms

Nice To Haves

Experience with promotional products or purchase orders is a plus.

Responsibilities

Review and process promotional orders submitted via Director Store Front (DSF) and Promo inbox
Create and submit accurate purchase orders with required artwork and specifications
Review vendor proofs and escalate discrepancies to customer service
Communicate professionally with vendors to confirm details and resolve issues
Track order progress, update documentation, and reconcile monthly credit card statements
Collaborate with internal teams to support order execution and process improvements

Benefits

Career Growth: Opportunities for advancement and professional development.
Competitive Compensation: Attractive salary with bonus structure.
Generous Time Off: PTO package plus a paid holiday break from Christmas Eve to New Year’s Day.
Wellness: On-site fitness facility and Employee Assistance Program (EAP).
Flexibility: Hybrid work opportunities.
Parental Leave: Paid time off for new parents.
Paid Company Events: Benson Olympics, Team Member Awards, Benson Picnic, and more.
Future Planning: 401(k) with company match.
Community Engagement: Volunteer program with up to 16 hours of additional PTO.
Comprehensive Benefits: Health, Dental, and Vision, Voluntary Life, Short-term and Long-term Disability, HSA, FSA, Pet Insurance, Hospital Indemnity, Accident & Critical Illness Plans.