Vendor Compliance Intern

NEW ERA CAP LLC•Buffalo, NY

1d•$17•Onsite

About The Position

The role of the Vendor Compliance Intern is an integral member of the Vendor Compliance Team adding value through assisting with entering and researching chargebacks and assisting with customer’s shipping terms projects. The role will also include helping with onboarding new customers from the beginning where various departments, such as legal, quality, finance and logistics, would be learned. This role will ultimately help to build stronger customer relationships through Vendor Compliance.

Requirements

Ability to work independently with limited structure as well as possess a high level of resourcefulness
Proficient in Microsoft Word, Excel, and PowerPoint, with the ability to quickly learn and adopt new systems
Comfortable collaborating effectively with cross-functional teams
Strong attention to detail and commitment to accuracy
Highly organized with the ability to manage multiple priorities and meet deadlines
Excellent verbal and written communication skills; able to communicate professionally via phone, email, and in-person
Flexible and adaptable; able to respond quickly to changing circumstances
Innovative mindset with the ability to enhance existing processes and solutions
Enthusiastic, proactive, and positive, with a track record of managing change with persistence and urgency
Must be currently enrolled in a Bachelor’s or Master’s program within Business Administration or a related field

Responsibilities

Assist with managing the customer chargeback process, which includes:
Entering chargebacks
Researching each ticket
Help maintain the chargeback portal
Help maintain the open ticket spreadsheet
Owning the Bi-Weekly chargeback meeting
Creating custom chargeback reports
Assist with researching customers’ incoterms to ensure all shipping terms are set up correctly
Support Vendor Compliance team in related projects as well as daily vendor relations responsibilities
Create new documentation standards and samples materials for new warehouse
Keep all sensitive matters confidential
Other projects as assigned