Vendor Compliance and Freight Payment Supervisor

Do it Best•Fort Wayne, IN

1d•Onsite

About The Position

The vendor compliance and freight payment supervisor is responsible for leading and overseeing all financial, compliance, and administrative functions related to transportation operations. This includes freight payment and billing, vendor compliance programs, resolution of transportation-related OS&D (over, short & damaged) claims, and the management of transportation-related pass-through billing for members/retailers. The role also ensures proper alignment with general ledger accounts and supports strategic transportation projects and initiatives. This position is the key liaison between internal teams, carriers, third-party audit and freight payment providers, and external vendors. It is responsible for ensuring compliance with internal audit requirements, maintaining process documentation, and driving continuous improvement. The supervisor plays a critical leadership role in shaping operational and financial performance for inbound freight activity and enabling key logistics initiatives.

Responsibilities

Oversee all freight billing and payment activities, ensuring alignment with carrier contracts and service terms.
Manage annual freight payment volume (approx. $65M), ensuring timely posting, GL accuracy, and audit readiness.
Own relationships with freight payment providers and third-party audit firms.
Ensure appropriate classing of transportation expenses in the P&L and documentation of all associated processes.
Administer and report on all transportation-related vendor compliance programs.
Identify, report, and resolve non-compliance issues in partnership with cross-functional teams.
Develop KPIs and monthly compliance reporting to track vendor/carrier performance and identify improvement opportunities.
Manage all OS&D claims and ensure appropriate resolution protocols are followed.
Oversee commercial arrangements impacting the acquisition cost of goods (COGS), including INCO terms and freight allowances.
Ensure documentation and communication of terms across purchasing and supply chain stakeholders.
Partner with Legal and Finance on commercial agreement alignment and audit compliance.
Manage member pass-through freight billing processes to ensure transparency and accuracy.
Establish repeatable, auditable workflows that comply with internal audit and external regulatory requirements.
Continuously evaluate freight audit and payment processes to improve efficiency and ensure risk mitigation.
Serve as the Transportation lead for cross-functional initiatives, including Network of the Future projects.
Coordinate transportation-related tasks across multiple projects, ensuring on-time execution and full cross-functional visibility.
Set annual department goals and align operational strategies with budgetary targets.
Lead and develop transportation financial support staff.
Establish individual and team goals, manage performance, and support skill development.
Promote a culture of accountability, excellence, and continuous improvement across the team.