Vendor Administrator

Guardian Life Insurance • PA

87d • $48,170 - $72,260

About The Position

As Vendor Administrator, you will help create a seamless underwriting experience for our applicants and ensure vendor adherence to performance and billing standards. You will support the provider network by managing vendor-related processes including placing orders, handling exceptions, and coordinating with applicants and internal teams. This role involves direct communication with vendors and applicants to resolve service issues, clarify documentation, conduct audits and ensure timely processing of requests. Strong attention to detail, customer service, and cross-functional collaboration are key to success in this role.

Requirements

• A bachelor’s degree.
• 3-5 years of administrative support experience.
• Insurance and/or Vendor Management experience a plus.
• Proficiency in Word, Excel, and PowerPoint.

Responsibilities

• Order and retrieve vendor requirements requested by underwriters.
• Deliver a 5-star experience to underwriters, agencies, and customers by identifying and thoroughly addressing vendor-related complaints, issues, and requests.
• Identify billing discrepancies and potential credits through thorough, creative, and timely auditing of monthly invoices.
• Perform proactive audits of vendor performance.
• Coach agency employees on vendor processes and expectations.

Benefits

• Support and flexibility to achieve professional and personal goals.
• Skill-building and leadership development opportunities.
• Philanthropic opportunities.
• Contemporary, supportive, flexible, and inclusive benefits and resources.

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees