Vehicle Service Specialist

Valvoline Instant Oil Change - Henley Enterprises • Costa Mesa, CA

12h • Onsite

About The Position

Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Whether you are looking for a part-time job with flexible hours, or a full-time career with excellent advancement opportunities, Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed. We welcome all types of talent – no matter your background or experience. Wherever your confidence level is, we’ll make sure you’re trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of self-made success. That’s why we do not require any experience in our service centers! It doesn’t matter if you’re a recent high-school grad, a well-seasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle.

Requirements

• Attention to detail and ability to follow instructions.
• Excellent problem-solving skills
• Strong customer service and communication skills
• Ability to work in a fast-paced environment and handle multiple tasks.
• Able to learn and follow the VIOC SuperPro process for all services.
• Achieve SuperPro certification.
• Must have reliable transportation.
• Ability to inspect and replace car lights and wipers.
• Ability to check fluid levels and add fluids to vehicle when necessary.
• Ability to inspect/replace engine air filter and cabin air filter.
• Ability to add oil to engine in the proper amount based on specifications of vehicle make/model.
• Ability to remove/rotate/lift/reinstall tires for tire rotation service.
• Ability to lubricate necessary components of the chassis/driveline.
• Ability to perform additional services on cooling systems and transmissions.
• Ability to perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly.
• Ability to move from bay to bay to perform services on multiple vehicles.
• Ability to ascend/descend stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication).
• Ability to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk.
• Ability to constantly position self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle.
• Ability to move/transport items up to approximately 50 pounds.
• Ability to work with tools to perform duties in tight sometimes hard to reach areas.
• Ability to communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order.

Responsibilities

• Provide exceptional customer service and address any concerns or questions.
• Perform oil changes, filter replacements, and lubrication services for vehicles.
• Inspect vehicles for any potential issues or areas that require attention.
• Conduct basic maintenance tasks such as tire rotations and fluid level checks.
• Basic computer knowledge/aptitude
• Keep track of inventory and ensure all supplies are readily available.
• Maintain a clean and organized work environment.
• Follow safety protocols and guidelines to ensure a safe working environment.

Benefits

• Paid on-the-job training
• No late evenings – Most locations close by 7pm
• Competitive pay set at $21.00 per hour
• Now offering Earned Wage Access through DailyPay!
• Promoting from within – 95% of upper-level management started out in an entry-level position
• Safety Shoes, Uniforms & Personal Protective Equipment (PPE)
• Tuition Reimbursement
• Employee Discount – 50% off most services for up to 2 vehicles
• Medical, Dental, Vision, and 401(k) Savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED