Vehicle Service Specialist

Valvoline Instant Oil Change - Henley Enterprises • Mission Viejo, CA

9h • Onsite

About The Position

Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is seeking a Vehicle Service Specialist. The company offers opportunities for a part-time job with flexible hours or a full-time career with excellent advancement opportunities. They welcome all types of talent, regardless of background or experience, and provide comprehensive paid on-the-job training in services such as changing oil, checking/filling vehicle fluids, or inspecting/replacing lights and wipers. No prior experience in service centers is required, making it suitable for recent high-school graduates, seasoned professionals looking for a change, veterans transitioning back into civilian life, or anyone in between. The company prides itself on promoting from within, with 95% of upper-level management having started in an entry-level position.

Requirements

• Attention to detail and ability to follow instructions.
• Excellent problem-solving skills
• Strong customer service and communication skills
• Ability to work in a fast-paced environment and handle multiple tasks.
• Able to learn and follow the VIOC SuperPro process for all services.
• Achieve SuperPro certification.
• Must have reliable transportation.
• Basic computer knowledge/aptitude

Responsibilities

• Provide exceptional customer service and address any concerns or questions.
• Perform oil changes, filter replacements, and lubrication services for vehicles.
• Inspect vehicles for any potential issues or areas that require attention.
• Conduct basic maintenance tasks such as tire rotations and fluid level checks.
• Keep track of inventory and ensure all supplies are readily available.
• Maintain a clean and organized work environment.
• Follow safety protocols and guidelines to ensure a safe working environment.

Benefits

• Paid on-the-job training
• No late evenings – Most locations close by 7pm
• Competitive pay set at $21.00 per hour
• Now offering Earned Wage Access through DailyPay!
• Promoting from within – 95% of upper-level management started out in an entry-level position
• Safety Shoes, Uniforms & Personal Protective Equipment (PPE)
• Tuition Reimbursement
• Employee Discount – 50% off most services for up to 2 vehicles
• Medical, Dental, Vision, and 401(k) Savings plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed