Vehicle Service Specialist
About The Position
Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is seeking a Vehicle Service Specialist. This role is suitable for individuals looking for either a part-time job with flexible hours or a full-time career with advancement opportunities. The company provides comprehensive training, so no prior experience in service centers is required. They welcome diverse talent, including recent high-school graduates, seasoned professionals, and veterans transitioning into civilian life. The position involves services such as changing oil, checking/filling vehicle fluids, and inspecting/replacing lights and wipers.
Requirements
- Attention to detail and ability to follow instructions.
- Excellent problem-solving skills
- Strong customer service and communication skills
- Ability to work in a fast-paced environment and handle multiple tasks.
- Able to learn and follow the VIOC SuperPro process for all services.
- Achieve SuperPro certification.
- Must have reliable transportation.
- Inspecting and replacing car lights and wipers.
- Check fluid levels and add fluids to vehicle when necessary.
- Inspect/replace engine air filter and cabin air filter.
- Add oil to engine in the proper amount based on specifications of vehicle make/model.
- Able to remove/rotate/lift/reinstall tires for tire rotation service.
- Lubricate necessary components of the chassis/driveline.
- Perform additional services on cooling systems and transmissions.
- Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly.
- Able to move from bay to bay to perform services on multiple vehicles.
- Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication)
- Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk.
- Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle.
- Able to move/transport items up to approximately 50 pounds.
- Able to work with tools to perform duties in tight sometimes hard to reach areas.
- Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order.
Responsibilities
- Provide exceptional customer service and address any concerns or questions.
- Perform oil changes, filter replacements, and lubrication services for vehicles.
- Inspect vehicles for any potential issues or areas that require attention.
- Conduct basic maintenance tasks such as tire rotations and fluid level checks.
- Basic computer knowledge/aptitude
- Keep track of inventory and ensure all supplies are readily available.
- Maintain a clean and organized work environment.
- Follow safety protocols and guidelines to ensure a safe working environment.
Benefits
- Paid on-the-job training
- No late evenings – Most locations close by 7pm
- Competitive pay set at $21.00 per hour
- Now offering Earned Wage Access through DailyPay!
- Promoting from within – 95% of upper-level management started out in an entry-level position
- Safety Shoes, Uniforms & Personal Protective Equipment (PPE)
- Tuition Reimbursement
- Employee Discount – 50% off most services for up to 2 vehicles
- Medical, Dental, Vision, and 401(k) Savings plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
