Vehicle Processing Coordinator

Purpose Financial/Advance America•Spartanburg, SC

12d•Onsite

About The Position

This position reports to the Title Processing Manager and, is responsible for receiving all accounts that have been approved by DDO/SLS for repossession. Placement and/or monitoring of all units to be sent out for recovery to proper recovery agent. Moving from one agent to another as necessary. Tracking success of vendor. Helps facilitate the Auction Sales process. Work alongside the SLS / DDO to ensure recovery services are working as expected. Weekly / monthly reporting to SLS / DDO of placements, resolved, confirmed, called-off, etc. Position works closely with Title Coordinators as needed. Also responsible for all other duties as assigned. Must be able to multi-task, pay attention to detail, and follow-up on action items. Other duties as assigned.

Requirements

Must be knowledge of tracking information and passing along for operational decisions to be made.
Working knowledge and use of computer skills.
Equivalent Education Level Required: BS/BA would be a plus however not required if candidate has proven background working independently.
Working knowledge of Microsoft Office, including Excel.
Excellent written and verbal communications skills as would be needed to communicate in person, by phone, and through email; adaptability and flexibility to changing environment; and comfortable working in a dynamic, high volume, fast-paced environment.
Ability to read, write, evaluate, and apply information.
Ability to interact professionally and exhibit appropriate social skills.
Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and products.
Ability to develop and maintain business relationships.
Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any assigned location.
Must be eligible to work in the USA and able to pass a background check.

Nice To Haves

BS/BA would be a plus however not required if candidate has proven background working independently.

Responsibilities

Manage cases of all assigned units for recovery.
Relaying information as to invoicing or change of vendor to field.
Responsible for processing checks to reimburse customers DMV lien fees, when applicable.
Maintain Adheres to all points of the creed.
Understand, adhere to and enforce all corporate policies including, but not limited to, Advance America’s Creed, Code of Ethics and Information Security Policies.
Responsible for outsourcing repossessions with approved recovery companies and Auctions.