Vehicle Maintenance - Fleet Supervisor

Cox Automotive • Flat Rock, MI

109d • $79,400 - $119,000

About The Position

Fleet Services by Cox Automotive Services keeps your fleet moving. FSCA is one of the largest fleet maintenance companies in the country! We are currently operating with 500+ mobile trucks and 20+ shops. As a leader and innovator in the mobile fleet service industry, we provide preventative maintenance excellence with proprietary technology tailored to each customer's unique needs. Our business has experienced substantial organic and acquisitive growth in the past few years, with additional significant future growth expected soon. As our business continues to expand, we are always on the lookout for motivated, energetic individuals to fill the positions now available on our talented team of professionals. FSCA is currently hiring a Vehicle Maintenance - Fleet Supervisor to join our Management Team to support the future growth of the Company. The Vehicle Maintenance - Fleet Supervisor provides supervision, leadership and technical expertise to employees and assigned shop locations, with a focus on exceptional customer service in a cost-effective manner. The Supervisor will assist leadership in ensuring compliance with corporate policies, develop and execute operational business plans, and implement procedures to improve efficiencies. Operational responsibilities include the fleet maintenance programs, scheduling, monitoring, vehicle assignments, vehicle compliance, accuracy of vehicle data, analyzing data and presenting results.

Requirements

• High School Diploma/GED and 5 years' experience in a related field (automotive shop preferred).
• 1+ year of experience in management or lead role.
• Computer skills include knowledge of fleet management software, Microsoft programs, automotive troubleshooting software, and various internet-based applications.
• Ability to perform data analysis and make recommendations on changes to policies, procedures, processes or methods as needed.
• Ability to maintain accurate records, asset inventories and to create/analyze reports.
• Strong interpersonal skills and the ability to effectively communicate with peers, business partners, and leadership.
• Ability to interact with internal and external business partners supporting corporate policy, standards, processes and procedures.
• Proficient in understanding, analysis, and management of vehicle information to provide recommendations.
• Self-motivated, able to manage expectations, prioritize work to meet deadlines, and work under pressure in a fast paced, high-energy environment.
• Strong customer service and organization skills required.
• Works well in a team environment by supporting departmental initiatives and goals.
• Provide excellent communication skills, both written and verbal.
• Regularly required to stand, walk, reach, talk and hear.
• Frequently required to stoop, kneel, crouch, bend, squat and climb.
• Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
• Ability to lift and carry up to 75 pounds (tools, equipment).
• Safe drivers needed and 3 YR MVR review required; Candidate must hold a valid state-of-residence driver's license, be able to obtain and maintain their Driver Qualification File.
• Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older.
• Skills in coaching, mentoring, teaching, discipline, having difficult conversations and ‘tough love' as it pertains to mobile technicians.
• Knowledge of the mobile work environment and challenges, maintenance practices, and processes requirements for mobile maintenance.
• Ability to coordinate multiple group efforts to solve issues related to the technician job.
• Ability to act with a high sense of urgency.

Nice To Haves

• Prior supervisory and lead technician experience.
• ASE certified Master Technician.
• Transmission, Diesel, and Hydraulic experience.

Responsibilities

• Manage team on all vehicle operations including maintenance, reporting, assignments, scheduling, and vehicle compliance.
• Responsible for training, monitoring, coaching, time management, and performing reviews with team members.
• Establish relationships with local business partners to communicate and enforce corporate fleet policies, processes, and standards.
• Assist management in executing operational business plans and implementing procedures to improve efficiencies.
• Maintain operational requirements by initiating, coordinating, and enforcing production and control standards and procedures while ensuring cost, quality and delivery commitments are met.
• Implement and ensure compliance with all safety measures, promoting a culture of zero injuries.
• Meet with local customer base and conduct field visits to maintain current knowledge of vehicle operations.
• Work with customers, both internal and external, to resolve escalated service issues and provide support during catastrophic events.
• Maintain outside vendor and service provider relationships.
• Work with manager to utilize team resources to ensure efficiency, quality work product, and effective customer service against key performance indicators.
• Responsible for compliance and accuracy of invoices, purchase orders and procurement card submissions, maintenance records and vehicle data.
• Perform diagnosis, repairs and maintenance which may include: OBD II systems, brake components, tires, tune-ups, suspension components, aerial lifts, electrical systems, State Safety Inspections, interior/exterior components, engine and drive line components, etc.

Benefits

• Flexibility to take as much vacation with pay as they deem consistent with their duties.
• Seven paid holidays throughout the calendar year.
• Up to 160 hours of paid wellness annually for their own wellness or that of family members.
• Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Health care insurance (medical, dental, vision).
• Retirement planning (401(k)).
• Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Wholesale Trade Agents and Brokers
• Education Level: High school or GED