Vehicle Exchange Specialist - Group 1 Buick GMC South

Howard Pontiac-Gmc Inc•Houston, TX

47d

About The Position

CONSIDER A CAREER WITH US! Group 1 Buick GMC South is part of the fast-growing Group 1 Automotive, a leader in automotive retail, and customer service. We are growing and looking to add a Vehicle Exchange Specialist to work with our team. Presenting our vehicle exchange program is about providing exceptional customer service in a very non-confrontational manner. This position requires someone that is passionate about customer service, enjoys interacting with people throughout the working day and has fun while doing so. Some things about the position… Meet and greet customers in the service drive while presenting possible trade-in value opportunities. Follow the dealership vehicle exchange process. Training provided Test drives, present vehicle product information, pricing and incentives Build a portfolio of customers utilizing the customer management database to manage their customer's trade in experience and for future returns and referrals Attend sales & product knowledge meetings Other duties to be determined by leadership

Requirements

1 Years Automotive Sales Experience Preferred
1 Years Customer Service Experience Required
Professional Appearance
Positive & Friendly Attitude
Interpersonal Communication Skills
Basic Computer Skills
High School Diploma or Equivalent
Must have a Valid Driver's License

Nice To Haves

1 Years Automotive Sales Experience Preferred

Responsibilities

Meet and greet customers in the service drive while presenting possible trade-in value opportunities.
Follow the dealership vehicle exchange process. Training provided
Test drives, present vehicle product information, pricing and incentives
Build a portfolio of customers utilizing the customer management database to manage their customer's trade in experience and for future returns and referrals
Attend sales & product knowledge meetings
Other duties to be determined by leadership