Vehicle Delivery Driver

CarMax•Garland, TX

1d•Onsite

About The Position

This role is crucial for ensuring customers receive their vehicles in a way that suits them, acting as the vital link between an online buying experience and home delivery. As a Vehicle Delivery Driver, you will be responsible for more than just driving; tasks include loading and unloading customer vehicles, delivering paperwork for signatures, and handing over keys to customers for their new car, providing an iconic car-buying experience.

Requirements

Must be 21 years of age or older.
Valid state-issued driver’s license.
Additional Licensing and Endorsement requirements may apply for select states (Illinois – Class C Driver’s License Required, Indiana – Class D Driver’s License with a “For Hire” endorsement required, Louisiana – Class D Chauffeur’s License required, Mississippi – Class D Commercial License required).
Clean driving record with no serious violations in the past three years; candidates must meet CarMax’s Driver Safety Evaluation criteria.
Ability to meet DOT & FMCSA qualification requirements.
1+ year of customer service experience.
1+ year of delivery driving experience or 1 year CarMax experience.
Good communication and teamwork skills.
Adherence to all applicable CarMax policies and procedures.
Able to lift heavy objects (up to 50 lbs) and winch transported vehicles during the loading process.
Proficient in operating a manual transmission.
Willingness to work outdoors in various weather conditions.

Nice To Haves

Class B CDL preferred

Responsibilities

Operating a two-car hauler for customer vehicle deliveries.
Load, transport and off-load CarMax vehicles at various locations to ensure the right vehicle is in the right place at the right time for our CarMax teams and customers.
Facilitate the completion of Home Delivery transactions.
Interact with customers, other associates and team members to provide outstanding internal and external customer service.
Perform a brief and guided condition verification for vehicles being transported to a CarMax location.
Verify that all vehicles meet CarMax’s cosmetic standards before being delivered to a customer.
Comply with applicable DOT/FMCSA requirements and CarMax policies related to the operation of a commercial vehicle, including but not limited to thorough pre-trip and post-trip inspections and hours-of-service requirements.