Vehicle Delivery Driver

CarMax • Rochester, NY

8d • $19 - $32

About The Position

Ensuring today's customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will be the vital link between a customer’s online buying experience to their home delivery, providing an iconic car-buying experience. As a Vehicle Delivery Driver, you will need more than just driving skills. You will be responsible for loading and unloading a customer’s vehicle, delivering paperwork for signature, and probably the most gratifying part of the process, handing over a set of keys to customers to enjoy their new car!

Requirements

• Must be 21 years of age or older
• Valid state-issued driver’s license
• Class B CDL preferred
• Additional Licensing and Endorsement requirements may apply for select states
• Illinois – Class C Driver’s License Required
• Indiana – Class D Driver’s License with a “For Hire” endorsement required
• Louisiana – Class D Chauffeur’s License required
• Mississippi – Class D Commercial License required
• Clean driving record with no serious violations in the past three years; candidates must meet CarMax’s Driver Safety Evaluation criteria.
• Ability to meet DOT & FMCSA qualification requirements.
• 1+ year of customer service experience
• 1+ year of delivery driving experience or 1 year CarMax experience
• Good communication and teamwork skills
• Adherence to all applicable CarMax policies and procedures
• Able to lift heavy objects (up to 50 lbs) and winch transported vehicles during the loading process
• Proficient in operating a manual transmission
• Willingness to work outdoors in various weather conditions

Responsibilities

• Operating a two-car hauler for customer vehicle deliveries. In most states, an additional driver’s license, endorsement, or certification is not necessary. See qualifications and requirements for more details
• Load, transport and off-load CarMax vehicles at various locations to ensure the right vehicle is in the right place at the right time for our CarMax teams and customers
• Facilitate the completion of Home Delivery transactions
• Interact with customers, other associates and team members to provide outstanding internal and external customer service.
• Perform a brief and guided condition verification for vehicles being transported to a CarMax location
• Verify that all vehicles meet CarMax’s cosmetic standards before being delivered to a customer.
• Comply with applicable DOT/FMCSA requirements and CarMax policies related to the operation of a commercial vehicle, including but not limited to thorough pre-trip and post-trip inspections and hours-of-service requirements

Benefits

• paid vacation
• health and welfare benefits such as medical, dental, vision, EAP
• 401k retirement savings plans
• car purchase discounts
• Associates are entitled to the following paid sick, vacation, and holiday time.
• Associates that are considered full-time hourly or commission/incentive eligible: To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday.
• If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
• Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees