Vehicle Concierge - Jaguar Land Rover South Dade

Warren Henry Auto Group • Palmetto Bay, FL

2d • Onsite

About The Position

Warren Henry Auto Group delivers an unparalleled experience to our customers and we are looking for motivated individuals who want to be a part of our team. We are looking for full-time individuals , for our Jaguar Land Rover South Dade dealership in Palmetto Bay! The shifts for this position are 8 am - 5 pm or 10 pm - 7 pm on various days between Monday through Friday (no weekends). As a Concierge, you will be the frontline of the business, part of the team that delivers incredible service to luxury customers. It is an opportunity to work in a fast-paced environment as a service delivery professional. The concierge is responsible for vehicle delivery and/or pick-up.

Requirements

• High school diploma or general education degree (GED), or minimum two years of related experience and/or training, or equivalent combination of education and experience.
• Valid Driver’s License and Good Driving Record.
• Ability to communicate with customers and employees in a positive and eager manner.
• Maintain a well-groomed appearance and uniform while performing all job duties or away on training.
• Maintain a professional manner when in uniform and off of the dealership premises.
• Employee conduct is a reflection on the dealership.

Responsibilities

• Vehicle Delivery: Ensure the vehicle is in delivery quality and has sufficient fuel
• Confirm logistical details with Service Manager, Service Advisors, BDC Department, and Dispatcher
• Member interaction: Collect all required signatures from customers at time of delivery and/or pick up
• Request all required documents from loaner department and service advisors prior to going on a trip
• Receiving: Inspect vehicle for customers belongings left behind
• Record condition of vehicle using Record 360 application
• Other: Perform errands as needed
• Perform lot maintenance as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees