Vehicle Buying Center Coordinator

Bob Ruth Ford • Dillsburg, PA

23h

About The Position

Bob Ruth Ford is a growing dealership that's dedicated to providing a fantastic culture to its employees. We are deeply involved with our surrounding community. We're always seeking qualified, enthusiastic individuals to join our team! This is a great opportunity to connect with our customers. The VBC Coordinator works closely with the VBC manager and appraisers to acquire vehicle purchases from the public.

Requirements

• A high school diploma or equivalent
• A valid Pennsylvania Driver’s License
• State Board of Vehicle Manufacturers, Dealers, and Salespersons Licensure to sell automobiles (or qualifications necessary to secure licensure upon hire)
• Completion of Ford Sales Training (within 90 days of hire) and continuing education as required to maintain certification
• A strong working knowledge of Microsoft Office products
• Well-developed time management and organizational skills
• Strong interpersonal and verbal communications ability, including demonstrated presentation skills and a professional demeanor
• Ability to work irregular hours, which may include evenings and/or Saturdays

Nice To Haves

• Experience using auto industry computer software and applications, such as the Vin Solutions CRM system, dealership websites, Vauto, etc.

Responsibilities

• Personally responding to phone calls and emails related to vehicles appearing on various web sites utilized by the dealership
• Documenting related activity in the Vin Solutions Customer Relationship Management (CRM) system/Vincue
• Consulting with Sales Managers as necessary
• Following up with potential customers on a more long term basis (30-60-90 days)
• As time permits, this position completes sales training (including Ford-specific training) and phone training, reports monthly activities as required, and makes recommendations to the VBC director regarding sales/service opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED