Trade Up Manager

Hiley Cars•Fort Worth, TX

30d•Onsite

About The Position

As a Vehicle Acquisitions Specialist at our Subaru store, you’ll play a key role in sourcing high-quality pre-owned vehicles directly from our existing customer base. You’ll engage with service customers, lease-end clients, and past buyers to identify acquisition opportunities that align with our inventory needs and Subaru brand standards.

Requirements

Experience in automotive sales, service advising, or vehicle appraisal (Subaru experience preferred)
Strong knowledge of Subaru models, trims, and resale values.
Excellent communication and negotiation skills.
Familiarity with CRM systems and appraisal tools (e.g., vAuto, Dealertrack).
Valid driver’s license and clean driving record.

Nice To Haves

Subaru brand certification or prior dealership experience.
Experience with lease-end customer engagement.
Ability to analyze data and identify high-potential acquisition leads.

Responsibilities

Proactively approach service customers and lease-end clients about selling or trading in their vehicles.
Use CRM tools to identify and contact previous buyers with high-value vehicles.
Inspect and appraise vehicles for condition, mileage, and market value using Subaru-approved tools and guidelines.
Present competitive offers that reflect both customer value and dealership profitability.
Build trust and rapport with Subaru owners to encourage repeat business and referrals.
Educate customers on the benefits of upgrading to newer Subaru models.
Collaborate with sales and inventory managers to target specific models and trims in demand.
Monitor Subaru market trends and adjust acquisition strategies accordingly.
Ensure all acquisition paperwork is completed accurately and in compliance with Subaru and dealership policies.
Coordinate with the title clerk and finance team to process vehicle purchases smoothly.