Vehicle Acquisition Specialist / Trade-Up Advantage Manager - Gresham Subaru

Gee Automotive Companies • Gresham, OR

25d

About The Position

Gresham Subaru is the premier Subaru dealership in the Portland Metro! We are actively hiring a Vehicle Acquisition Specialist / Trade-Up Advantage Manager to join our team! This is an exciting opportunity for motivated professionals who enjoy customer interaction, relationship building, and working in a fast-paced automotive environment. Working in this role, you would be responsible for engaging with current Subaru owners, identifying trade-in opportunities, and helping customers upgrade into newer Subaru models while supporting dealership inventory needs. The ideal candidate will have strong communication skills, a customer-first mindset, and prior automotive or sales experience. Phone and email etiquette, organization, and follow-through are key to success in this role. Why Work for Gresham Subaru? At Gresham Subaru, we’re more than just a dealership—we’re a family committed to excellence, community, and the Subaru Love Promise. When you join our team, you become part of a supportive workplace that values integrity, teamwork, and growth. Here’s why you’ll love working with us: A Culture of Care – We foster a positive, inclusive environment where employees are respected and appreciated. Opportunities to Grow – From training programs to advancement paths, we invest in your long-term success. Community Impact – We take pride in giving back through local initiatives and Subaru-sponsored charities. Passionate Team – Work alongside automotive enthusiasts who share your dedication to outstanding customer service.

Requirements

• Excellent verbal and written communication skills with the ability to connect confidently with customers.
• Professional phone presence and proven ability to quickly build trust and rapport.
• Strong customer-first mentality with a consultative, relationship-driven sales approach.
• Highly organized with the ability to prioritize tasks and thrive in a fast-paced, goal-oriented environment.
• Comfortable navigating CRM systems, email platforms, and standard office software.
• Self-motivated, results-driven, and consistent with follow-up, time management, and attention to detail.
• Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.

Nice To Haves

• Previous experience in automotive sales, customer engagement, or dealership operations preferred; Subaru experience a plus.

Responsibilities

• Identify and engage current Subaru owners to present personalized trade-in and vehicle upgrade opportunities.
• Proactively generate appointments through outbound phone calls, emails, and text communications.
• Evaluate customer vehicle information and coordinate appraisals in partnership with the sales management team.
• Support dealership inventory growth by sourcing quality pre-owned vehicles through customer trade-ups.
• Maintain accurate and detailed customer records in the CRM system.
• Follow up consistently with customers to ensure a smooth and positive experience.
• Collaborate with the sales, service, and management teams to maximize customer retention and satisfaction.
• Assist with dealership initiatives, campaigns, and additional duties as needed.

Benefits

• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family.
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed